Prin Business Program Manager

Who We Are: We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

We're committed to creating an environment where every person can thrive. Our employee experience is grounded in four tenets that guide how we support our people: purposeful careers, growth opportunities, community impact, and support to thrive.

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?Primary Purpose:

 

Develop, manage, and evaluate high profile, complex projects/programs/initiatives involving multiple organizations from planning to post implementation phases as required. Develop business plans, project charters and performance metrics in support of business objectives. Ensure organizational alignment with management models and principles and drive the integration of best practices. Track and report progress on key business initiatives. Manage quality assurance and/or change management activities involving internal and external personnel. This position will maintain an on-going interface with various Exelon organizations in areas such as the execution of business processes, strategic initiatives, and management model implementation. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.

Primary Duties:

 

• Direct development and lead teams on strategic business initiatives, projects, and programs. Lead requirements analysis, performance measurement, and/or quality assurance. Manage scope, schedule, and budget for strategic high profile, complex organizational projects and programs. (20%)
• Manage and report on process/project/initiative assignments. Develop performance indicators and tracking mechanisms to monitor and report results. Oversee, prepare, review, and analyze reports and controls for strategic projects and initiatives. (20%)
• Develop work plans to implement corrective actions that are identified as a result of performance assessment. (10%)
• Oversee the establishment of business plans and objectives across multiple areas / departments. Lead stakeholders in the development of business cases and prioritization of deliverables. (20%)
• Lead change management activities for projects, programs, and initiatives. Develop and implement training of employees and external personnel for new processes and procedures. Develop and implement effective business readiness procedures. (10%)
• Drive the integration of best practices within the organization. Investigate best practices through benchmarking, and develop and execute work plans to support the integration of the functions and best practices identified. Maintain on-going interface with various Exelon organizations regarding the execution of business processes, strategic initiatives, and management model. (20%)

Job Scope:

 

• This is an individual contributor position that works independently with little or no supervision. The position requires integration of business knowledge and functional priorities to address complex problems and non-standard situations. The position regularly mentors less experienced colleagues.
• Direct Reports = 0
• Indirect MAST = 0
• Indirect Craft = 0
• Financial Scope:
• Direct impact on budget is substantial This position has a direct impact on the Company's performance regarding several key indicators operational costs, System Average Interruption Frequency Index (SAIFI), Customer Average Interruption Duration Index (CAIDI) and Customer Satisfaction by managing scope, budget and schedule to within approved parameters, and providing structured and detailed reports to the appropriate Management team. Drives the development of strategic and reliability projects/programs/initiatives to ensure complete and successful implementation. Develops and tracks key milestones. Cost of failure would have a significant impact on Exelon reliability and financial goals.
• This position is also key to maintaining the company's image and good standing with customers, regulators, and shareholders in regard to developing coordinating, and implementing high value strategic projects/programs/initiatives that have a direct link to either customer experience, reliability, or the bottom line results of the organization.
• Contacts:
• This position requires interfacing across Exelon Corporation with various levels of personnel in Customer Operations, IT, Regional Operations, Distribution Operations, Transmission Operations, Corporate Security, Communications, Regulatory, and Legal, as well as with external organizations such as PJM, governmental agencies, industry associations, municipalities, and other utilities. The ability to influence and build relationships across the organization, into the work force, and among the leadership team is critical. Position will serve as a change agent in the organization.
• Will regularly serve as lead for cross-functional and cross company teams responsible for the integration of best practices through the organization. Oversees the establishment of business plans and objectives for multiple areas / departments. Develops performance indicators and tracking mechanisms to monitor results.

Minimum Qualifications:

 

• Bachelor's Degree in a business or S.T.E.M. field with a minimum of 7-10 years relevant experience.
• Advanced knowledge and understanding of applicable standards, methods, processes and practices, business fundamentals, and performance metrics in the specific functional area supported by this position (e.g., electric or gas operations, customer service, transmission and substation, distribution system operations, regulatory and external affairs).
• Advanced proficiency in standard software applications (e.g., Microsoft Project, Visio, Excel, & PowerPoint), and relevant specialized business applications (e.g., project portfolio management, requirements/test management, CIS/CRM, customer self-service, telephony, EPS, EAM, work management, & outage management) to support business needs.
• Demonstrated business acumen and ability to create value with advanced problem solving, financial/analytical, performance management, negotiation, and conflict management skills.
• Demonstrated ability to lead a cross-functional team. Demonstrated ability to build consensus, establish trust, meet critical deadlines, communicate effectively, and foster culture change.
• Customer driven with demonstrated excellent written and oral communication skills and ability to interact with people of all levels.
• Demonstrated ability to develop and implement process enhancements and efficiencies including new technology
• In lieu of degree, 9-12 years of relevant experience.

Preferred Qualifications:

 

Preferred Qualifications 

 

• Demonstrated experience with telecommunications, SCADA communication, network communications, or utility communications infrastructure, including fiber optic networks, private LTE, wireless backhaul, IP-based networks, or hybrid communications architectures supporting operational technologies. 

 

• Working knowledge of utility communications architectures and their application to grid modernization, advanced control systems, telemetry, protection, automation, and mission critical operational use cases. 

 

• Experience supporting or leading architecture development, technology strategy, or roadmap planning for large scale infrastructure or network programs, including evaluation of technical tradeoffs, scalability, resiliency, and lifecycle cost considerations. • Knowledge of project and program management practices, including governance models, dependency management, risk mitigation, and benefits realization for complex, multi year initiatives. 

 

• Proven ability to analyze complex business and technical systems, interpret data and requirements from engineering, IT, OT, and operations stakeholders, and recommend integrated solutions aligned with enterprise strategy. 

 

• Experience presenting technical and strategic recommendations to senior leadership, translating complex network or architecture concepts into clear, executive level narratives.

 

• Demonstrated success leading cross functional teams spanning engineering, operations, IT, cybersecurity, regulatory, and external partners to deliver outcomes in a regulated utility environment.

 

• Familiarity with cybersecurity principles for utility communications networks (e.g., segmentation, zero trust concepts, NERC CIP alignment).

 

• Experience working with vendors, carriers, system integrators, or public private partnerships related to fiber or wireless network deployment.

 

• Exposure to standards bodies or industry frameworks relevant to utility communications (e.g., IEC, IEEE, 3GPP).

 

• MBA or Master’s degree in S.T.E.M. field (Engineering, Computer Science, Information Systems, Telecommunications, or similar). 

Benefits:

• Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $114,400.00/Yr. – $157,300.00/Yr.
• Annual Bonus for eligible positions: 20%
• 401(k) match and annual company contribution
• Medical, dental and vision insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
• Employee Assistance Program and resources for mental and emotional support
• Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
• Referral bonus program
• And much more

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.