Customer Service Representative

Customer Service Representative (CSR) – Qik n’ EZ (Normal, IL)

Location : 1609 N. Main Street in Normal, IL | Pay Rate: $16.00-$16.50 | Job Type: Part-time.

About Qik n’ EZ:

Join the Q crew at Qik n’ EZ—where we provide fast, friendly, and reliable service to our community! As a Customer Service Representative, you’ll play a vital role in creating positive experiences for customers, maintaining store efficiency, and ensuring top-tier service.

What You’ll Do:

• Deliver outstanding customer service with a friendly and professional attitude.
• Operate cash registers, assist with transactions, and process payments efficiently.
• Stock shelves and maintain store cleanliness to ensure a great shopping experience.
• Support daily store operations by handling inventory and assisting with merchandising.
• Respond to customer inquiries and resolve issues promptly and courteously.

What We’re Looking For:

• Previous customer service or retail experience preferred but not required.
• Ability to work in a fast-paced environment and multitask effectively.
• Strong communication and problem-solving skills to assist customers.
• Team-oriented mindset and positive attitude.
• Flexible availability, including evenings, weekends, and holidays.

Perks & Benefits:

• Competitive hourly pay with performance-based incentives.
• Growth opportunities – advance to leadership roles!
• Fun, energetic workplace culture as part of the team.
• Flexible scheduling options.
• Weekly pay with direct deposit.
• Vision & dental insurance options
• Accrued Paid Time Off (PTO)
• Comprehensive training with a wage increase once completed.

It is our mission at QiknEZ to deliver ultimate value and service to our customers. What does that mean? It means friendly, welcoming and attentive store employees the minute you walk in the door. It means an efficient, organized design so the products you want are readily at your fingertips. And it means strong vendor relations so we can provide our customers with great product and values every day.