PUBLIC AID LEAD CASEWORK SPECIALIST

Job Requisition ID: 51915

Opening Date: 01/08/2026

Closing Date: 01/22/2026

Agency: Department of Human Services

Class Title: PUBLIC AID LEAD CASEWORK SPECLST - 35880

Skill Option: None

Bilingual Option: None

Salary: Anticipated Salary $5,637-$8,026/month ($67,644-$96,312/year)

Job Type: Salaried

Category: Full Time

County: Montgomery

Number of Vacancies: 1

Bargaining Unit Code: RC062 Technical Employees, AFSCME

Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

Under general direction, functions as a designated lead worker for a team of casework staff; serves as functional resource person for team casework staff; conducts periodical determinations of eligibility; identifies training needs and conducts on-the-job training for assigned staff.

Essential Functions

• Serves as functional resource person for team casework staff; answers questions, explains official policies, program rules, and procedures for team staff; instructs and assists in handling difficult and complex cases; hears and investigates clients complaints; reviews initial responses and recommends Department’s position to client appeals.
• Serves as a designated lead worker for a team of casework staff; assigns and reviews work; provides guidance and training to assigned staff; advises immediate supervisor regarding performance of staff.
• Conducts periodical determinations of eligibility; updates the system with changes to clients information.
• Identifies training needs and conducts on-the-job training for assigned staff; recommends formal training courses for team members; gathers, organizes, distributes, and explains operational and administrative policies and procedural materials and information for staff.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to completion of four (4) years college with emphasis on the behavioral sciences and two (2) years suitable professional casework experience in a social service agency; or one (1) year of agency casework experience; or any combination of equivalent training and experience.

Work Hours: Monday-Friday, 8:30am-5pm, 1-hour unpaid lunch.

Headquarter Location: 400 Roundtree St., Hillsboro, Illinois, 62049

Family & Community Services

Region 4

Case Management

Montgomery Office, Montgomery Co.

Work County: Montgomery

Agency Contact: [email protected]

Posting Group: Social Services

About the Agency:

The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
• • Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Federal Public Service Loan Forgiveness Program eligibility
• GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link:

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• [email protected]
• [email protected]