Clinical Manager

Job Description

Job Description

Empowering Wellness, Transforming Lives

Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being.

As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities.

Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members.

A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work!

Position Overview

Serene Health is seeking an experienced and motivated Clinical Manager to oversee behavioral health clinical operations within Illinois. The Clinical Manager will provide leadership, supervision, quality assurance oversight, and operational support to ensure high-quality patient care and compliance with organizational, state, and federal standards.

This position plays a key role in supporting clinical staff, improving patient outcomes, ensuring documentation compliance, and strengthening overall program performance.

Supervisory Responsibilities

• Oversee day-to-day clinical operations for behavioral health services within Illinois
• Provide supervision, coaching, and support to therapists and clinical staff
• Conduct quality assurance audits and ensure compliance with state, federal, CMS, and organizational standards
• Review clinical documentation for accuracy, timeliness, and quality
• Support staff onboarding, training, and ongoing clinical development
• Assist with performance improvement initiatives and corrective action plans when needed
• Provide management at our Northbrook, Schaumburg and/ or Tinley Park locations.

Responsibilities

• Collaborate with operations, credentialing, billing, and leadership teams
• Monitor productivity, patient engagement, and clinical outcomes
• Ensure staff adherence to safety planning, crisis intervention, and reporting procedures
• Support implementation and optimization of EMR/clinical platforms
• Participate in meetings, audits, and leadership initiatives
• See 15 clients per week through a combination of in-office and telehealth appointments.
• Performs other duties as assigned

Qualifications

• Master's degree from an accredited college or university in psychology, marriage and family therapy, social work, or counseling.
• Active Illinois clinical license required (LCSW, LCPC, LMFT, PsyD, PhD, or equivalent).
• Minimum of 2+ years of behavioral health clinical experience.
• Previous leadership or management experience required.
• Strong knowledge of behavioral health documentation standards and compliance requirements.
• Experience with quality assurance and clinical auditing preferred.
• Excellent communication, organizational, and leadership skills.
• Experience working with telehealth and multidisciplinary teams preferred.

Compensation & Benefits

• Competitive salary based on experience and licensure
• Professional development opportunities
• Supportive and collaborative work environment

Schedule:

• Monday, Wednesday, Friday, 8:30am-5:00pm
• Tuesday, Thursday, 11:00am-7:30pm

Physical Requirements:

• Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate.
• Prolonged periods of sitting at an office desk on the computer.
• Lifting: Able to lift up to 15lbs.

Work Location:

• In-person schedule at multiple locations- Tinley Park, IL / Schaumburg, IL / Northbrook, IL. Primary location will be at the Tinley Park, IL office.
• See 15 clients per week between the three offices and telehealth.

Pay range

$90,000—$110,000 USD

Benefits

Our full-time employees are eligible for the following benefits enrollment after 60 days of employment:

Medical, Dental, & Vision Benefits: We have various insurance options for you and your family.

Short & Long-Term Disability Benefits: Protection when you need it most.

Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones.

Flexible Spending Accounts: Manage your finances with flexibility.

Employee Assistance Program (EAP): Support when life throws challenges your way.

401(K): Building your financial future with us. Effective after 1 year of employment.

Paid Vacation and Sick Leave: Flexibility for the planned and unplanned.

Paid Holidays: Quality time to enjoy celebrations.

Employee Referral Program: Share the opportunities and reap the rewards.

Company Discount Program: Enjoy savings on everyday expenses and memberships.

Equal Employment Opportunity

Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities.

Pre-Employment

Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.