Housing Supervisor - Springfield

Job Description

Job Description

At TASC (Treatment Alternatives for Stronger Communities), our mission is to empower people and strengthen communities with impactful services. Since 1976, we have been guided by the belief that every individual holds the potential for positive change. We advocate, support, and most importantly, empower people to break barriers, find recovery, and reshape their destinies. Through Specialized Case Management™, we create a world where recovery, justice, and empathy lead to thriving communities. Our foundation is anchored at the intersection of behavioral health and the criminal legal system. Today, TASC also operates at the forefront of transformative solutions. We are a social impact organization that embodies a future where health, safety and justice is synonymous with hope. We are TASC!

Position Summary: The Returning Home Illinois (RHI) Program serves individuals returning from prison to Central and Southern Illinois who face significant and often compounded barriers to successful reentry, including serious mental illness, sex offense registry requirements, and arson-related convictions. Frequently excluded from traditional housing and support systems, these individuals are at increased risk of homelessness and recidivism. The program’s primary goal is to provide Permanent Supportive Housing (PSH) for individuals traditionally considered hard to place, creating a foundation for long-term stability and successful reintegration into the community. Guided by low-barrier, housing placement principles, the RHI Program eliminates preconditions such as abstinence or mandatory treatment participation, offering immediate access to housing

We are currently looking for a full-time Supervisor
Starting at $51,000 –$56,000 contingent upon experience, education, etc.

The Supervisor is responsible for providing clinical supervision of daily program operations and reports directly to the Housing Administrator. This position is charged with ensuring that all clients receive individualized, continuous care rooted in evidence-based clinical practices, including substance use disorder treatment, AODA (Alcohol and Other Drug Abuse) counseling, and recovery-oriented support services. The Supervisor will ensure the effective implementation of clinical protocols and quality standards while also leading staff training, supervision, and performance evaluation. This role manages a multidisciplinary team comprising Case Managers, Peer Support Specialists, and a Network Housing Developer, and oversees service coordination across an expansive geographic region.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage and provide oversight for staff productivity and all clients and program-related services.
• Coordinate and implement the delivery of consistent and quality program services; evaluate progress and success against performance standards and contracts; appraise and resolve deficiencies and challenges; ensure reporting deadlines are met.
• Prepare, interpret, and present reports to the Administrator in accordance with established timeframes as requested; serves as a direct liaison to the Administrator for program-related needs and operational issues
• Maintain program information and technology affecting functional area(s) to increase program effectiveness and ensure compliance
• Ensure that confidential information relating to the organization, its staff, and clients is kept confidential.
• Develop and manage a diverse, highly qualified team and provide training and learning opportunities for program staff aligned with division performance goals and objectives.
• Directs, plans, and coordinates the work of PSH services teams (Community Support Specialist, Network Housing Navigators, and Peer Support Specialists), including evaluation, training, and team building within assigned programs; establishes work schedules and provides direct coverage when necessary.
• Participates in staff performance reviews through the completion of accurate and timely performance evaluations and supervisions.
• Hold and document staff meetings and individual staff supervisions on a regular basis
• Manages overall staff productivity goals, including time management, mileage, hybrid work schedules, and service hours.
• Utilize a progressive performance improvement system to help staff members resolve performance problems.
• Work closely with Human Resources to recruit, hire, onboard, and retain qualified program area staff.
• Review and approve staff timesheets and expense reports.
• Assist staff with the preparation of obtaining the required certification

Our Ideal candidate:

• Master’s degree from an accredited college or university in social work, psychology, criminal justice, or related human service field required, an active Illinois licensure (LSW/LCSW or LPC/LCPC) is highly preferred.
• At least 3 years of management and supervisory experience in the human services field and/or corrections reentry.
• Monitor and uphold program compliance to ensure high-quality client care, meet program benchmarks, and fulfill all necessary reporting obligations.
• Ability to set goals, develop workflows, procedures, and policies for operating manuals and training.
• Align staff performance with contract standards, coach and mentor supervisors, implement corrective actions, and promote ongoing program improvements.
• Monitor and manage data, complete monthly reports to ensure the goals and objectives are being met.
• Develop and sustain working relationships with partner agencies, funders, external stakeholders, and government officials at the state, local, and municipal levels; serve as the agency’s representative on relevant task forces and initiatives supporting division programs
• Familiarity with Illinois housing policies, HUD guidelines, and tenant rights, particularly as they relate to justice-impacted populations, is a plus.
• Skilled in navigating challenging situations involving mental health, housing instability, safety concerns, and conflict resolution with landlords and clients.
• Available to respond to client or landlord concerns through a 24/7 on-call emergency line, demonstrating prompt decision-making and effective problem-solving.
• Willing and able to enter and exit IDOC facilities as required.
• Excellent interpersonal skills, able to work appropriately with staff, peers, management, and clients. Proficient in Microsoft Office Suite and other software applications
• Effective oral and written communication skills
• Ability to effectively work as part of a professional team
• Individuals with justice-involved backgrounds or other lived experiences are welcomed and encouraged to apply.

Our benefits package includes:

• Medical/Dental/Vision/Life Insurance and Flexible Spending
• Paid Leave - Short-term Disability (STD)
• Paid Time Off/Sick Time/ Floating Holiday
• Tuition Reimbursement
• 403 B (retirement plan)

If you are interested in this position, please visit the TASC website at and submit your application online.

TASC is an Equal Opportunity Employer and a Drug-Free workplace. The agency does not discriminate based on race, color, religion, sex, national origin, age, disability, veteran or military status, or any other protected status in accordance with federal and state law.

Area 5-025 422 - Returning Home Illinois (B2H)