Telehealth Nurse Practitioner

Overview

GoToTelemed, a leader in the Health, Wellness, and Fitness industry, is seeking a dedicated and experienced Telehealth Nurse Practitioner - Multi-Specialty to join our growing team. In this dynamic role, you will provide high-quality, patient-centered care through innovative telehealth services. As a Telehealth Nurse Practitioner, you will be responsible for assessing, diagnosing, and managing a wide range of medical conditions across multiple specialties. Utilizing advanced technology, you will connect with patients remotely, ensuring they receive the care they need in a convenient and accessible manner. Your expertise will play a crucial role in enhancing patient outcomes and promoting wellness in our community. You will collaborate with a diverse team of healthcare professionals, leveraging your skills in efficient communication and decision-making to deliver comprehensive care.

Responsibilities

• Conduct thorough telehealth consultations with patients across various specialties
• Assess, diagnose, and manage acute and chronic health conditions during virtual visits
• Develop and implement individualized treatment plans in collaboration with patients
• Educate patients about their conditions, treatment options, and preventive care strategies
• Document patient interactions accurately in the electronic health record (EHR) system
• Coordinate with other healthcare providers for referrals, tests, and follow-up care
• Stay updated on telehealth practices, guidelines, and technologies to enhance service delivery

Requirements

• Nursing with a focus on Nurse Practitioner studies
• Current NP certification in a relevant specialty field
• Active Nurse Practitioner license in the states served
• Strong telecommunication and patient engagement skills
• Ability to work independently and make sound clinical decisions remotely
• Proficient in using electronic health record (EHR) systems and telehealth technology

Professional Liability and Compliance

• Current professional liability insurance explicitly covering all telehealth services
• Minimum recommended coverage: $1 million per occurrence / $3 million aggregate
• Coverage must include multi-state telehealth practice and cyber liability protection
• Employer provides supplemental malpractice coverage at no cost to provider
• Proof of current, active insurance required prior to patient contact
• Annual verification and insurance coverage updates required
• National Provider Identifier (NPI) in good standing
• Successful completion of comprehensive credentialing and privileging process
• Verification of licensure, certification, education, and employment history
• Federal and state criminal background check
• Exclusion lists verification (OIG, OFAC, state exclusion lists)
• Professional reference verification from prior employers

Physician Collaboration

• Assigned collaborating physician providing clinical oversight, consultation, and support
• Physician availability for complex case review and treatment decision guidance
• Formal collaborative practice agreement complying with state-specific requirements
• Regular communication schedule established with assigned physician
• Physician maintains working knowledge of NP's patient population and clinical activities

Work Environment & Compensation

• Flexible scheduling within operational hours
• 100% remote work from professional home office
• Business hours availability required; weekend/evening hours may be needed based on patient volume
• Professional appearance and demeanor during all video consultations
• Availability for team meetings, training, and compliance activities

Comprehensive Benefits

• Performance-based incentive compensation tied to quality metrics and patient satisfaction
• Employer-provided supplemental professional liability insurance coverage
• Comprehensive health insurance (medical, dental, vision) with employer contributions
• Paid time off (vacation, sick leave, and holidays)
• Continuing education and professional development allowance
• Professional licensure and certification renewal support
• Telehealth platform training and ongoing technical support
• Access to employee assistance program and mental health resources
• Professional organization membership allowances
• Secure, HIPAA-compliant work environment and infrastructure

Performance Expectations

• Patient satisfaction score: 90% or higher
• Clinical documentation accuracy rate: 98% or higher
• Patient message response time: Within 24 hours
• Average monthly patient load management: 200+ patients
• Medication adherence and treatment compliance optimization
• Appropriate and timely specialty care referrals
• Compliance with all regulatory and quality standards
• Active participation in peer review and quality improvement initiatives