Outside Server

Description

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business Since itsinceptionin 1957 Invited hasoperatedwith the central purpose of building relationships and enriching the lives of our members guests and more than17000 employees. We are the largest owner and operator of private clubs nationwide with 130 country clubs city clubs and athletic clubs. Our Clubs offer first-class amenities including championship golf courses modern workspaces handcrafted cuisine resort-style poolsstate-of-the-artracquet facilities fitness centers and much bea part of this incredible and inclusive team at Invited !

Job Summary:

Outside Server is responsible for delivering exceptional food and beverage service to members and guests ensuring that every interaction reflects Inviteds service standards. This role focuses on consistently applying the 3-steps of servicewarm welcomes magic moments and fond farewells. Server 1 works closely with team members to provide a seamless dining experience and plays an integral role in maintaining member satisfaction and retention. As a non-lead role Server 1 also supports the overall operations of the dining area and assists in service duties as required.

Reporting Structure:

• Reports to the F&B Director Banquet Manager or Restaurant Manager

Day to Day:

• Maintain high standards of service following the Invited F&B service training program.

• Provide food and beverage service to members/guests executing orders in a timely manner.

• Ensure a complete knowledge of the à la carte menu including daily features and specials.

• Greet members by name and provide a warm welcome making them feel at home.

• Assist fellow employees and ensure a seamless member/guest experience through teamwork and attention to detail.

• Handle member/guest complaints with service recovery techniques ensuring any issues are resolved promptly.

• Complete daily assignments and side work ensuring work areas are organized clean and well-stocked.

• Follow club standards for cleanliness organization and safety.

• Support management by completing additional duties as assigned.

Additional Duties:

• Due to the dynamic nature of the club employees are expected to assist others as needed and take on additional tasks as assigned by management.

• Follow all company club and department policies procedures and instructions.

• Maintain a high level of professionalism and a commitment to excellence in interactions with members colleagues and staff.

• Follow safe working practices ensuring compliance with safety guidelines and encouraging others to do the same.

• Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.

• Address and resolve challenges using available resources working with regional and corporate teams to support club operations.

• Attend daily briefings and actively engage in required activities to stay informed and contribute to the teams success.

• Wear a clean neat uniform that meets club standards.

About You:

Preferred

• High school diploma or equivalent.

• Previous experience in Food and Beverage service.

• Current Food Handler and Alcohol Server Certifications as required by state and city regulations.

• Completion of Inviteds F&B Service Training program.

• Excellent communication skills with the ability to speak clearly and effectively.

• Ability to follow instructions and communicate well with team members.

Physical Requirements:

• Must be able to stand walk and perform physical activities for extended periods.

• Ability to work in varying temperatures and environments with potential exposure to dust fumes or gases.

• Capable of climbing ladders squatting kneeling reaching grasping twisting bending and folding/unfolding as required.

• Able to lift carry push and pull up to 100 lbs. occasionally.

• Effective communication skills including talking and hearing with sufficient visual acuity.

Primary Tools/Equipment:

• Trays

• POS System

• Bottle Opener

• Wine Tool

Work Schedule:

• Attendance requirements for this position as outlined on the weekly schedule.

• Additional hours are required to meet deadlines of the position including weekends and/or holidays.

What We Offer:

We believe in taking care of our team and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills experience education location andif youre in a non-exempt rolehours worked. While not all roles at Invited are full-time those full-time team members have access to a comprehensive benefits package that includes:

• Medical dental and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs ( time off as required by applicable law is also provided for part time team members )

Want to learn more Visit for full details.

Have more questions Check out our Invited Jobs website for more details aboutClubLife the Employee Experience Company Benefits and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook

Invited is an Equal Employment Opportunity Employer

The job posting outlines the general requirements for this position and is not a comprehensive list of duties responsibilities or not mentioned here may be assigned as needed to ensure the smooth operation of the Club.