CSR Bilingual
About the Job:
Examone is looking to hire a Customer Service Representative.
Customer Service Representative Responsibilities:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
- High school diploma, general education degree or equivalent.
- Bachelor's degree in communications preferred.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
- Knowledge of Microsoft Office.
- WPA 40 or > .
Recommended Jobs
Manufacturing Engineer- Actuation
At Safran, a global leader in aerospace and defense technology, we don't just build products — we design the future of flight. This Manufacturing Engineer position is not a traditional production rol…
Full-stack Software Engineer Level 3 or 4
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: Top Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible oppor…
Data Scientist
Solutions for Every Season We engineer and deliver precision ag hardware, software, and cloud-based platforms that connect every corner of the farm. We are looking for a detail-oriented and busi…
Accounting Manager (Full Time)
Accounting Manager (Full Time) Location Bloomington, IL : Accounting Manager (Full Time) The CENTER for Human Services, a leading provider of behavioral health care services, is seeking an Accounting…
Physician - Internal Medicine
Our Facility is seeking an Internal Medicine Physician to provide full-timeservices.Employed position. 100% Clinic - Outpatient. Office space ready and fully furnished. Necessary equipment ready and a…
Senior Product Manager
Company Description Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpos…
Litigation Paralegal
Lasalle Network is excited to be partnered with a full-service business law firm based in the heart of Chicago! Known for its commitment to client service and a collaborative, respectful workplace, t…