Manager training

MOD Pizza
Gurnee, IL

Manager In Training

REQ ID: 93745

STORE: Gurnee (IL20150)

LOCATION: Gurnee, IL, US, 60031-1616

MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve.

Because at MOD we don’t just make pizzas. We make pizzas that make the world a better place – a world where doing the right thing has far-reaching ripples, where people are at the heart of every decision and were pizza powers possibility.


Compensation: $39,000 - $49,500

Wage will vary based on a candidate’s qualifications, competencies, experience, geographic location.


Manager-in-Training Benefits:

  • Paid Sick Time
  • 4 Weeks of Paid Vacation
  • Medical, dental and vision insurance eligibility based on hours worked
  • Paid Parental Leave
  • FREE pizza, salad, and beverages
  • Pet insurance
  • Discounted gym membership
  • Free counseling sessions
  • 401(k) retirement

Summary

As a MOD Manager in Training (MIT), your purpose is to learn the General Manager (GM) position over time. This is a fun and demanding role where you will be constantly learning the skills and responsibilities to take on your own restaurant. You’ll do this by taking on more GM duties over time and will be coached and trained by your Training Manager.

Key Responsibilities

Over time, the MIT will have the same duties and responsibilities as a GM. As your skills and experience progress, you’ll be given more responsibility. We’ll train you and we expect that you demonstrate the attitude and aptitude to lead your own store. Your focus is on learning from a Training General Manager (TGM), which includes all MOD policies and training resources. Attitude, willingness, and effort are key. People progress at different paces, and we’ll do our best to adjust and flex the training style to your learning style – the rest is up to you. We believe in you. The typical 6-month MIT time-period could be extended to ensure you are set up for success, as long as you’re displaying the attitude, skills, behaviors, and motivation to be successful in the GM role.

GM Responsibilities:

You will spend your time in two key areas. The first is “GM Focus time”. You will coach your team, grow your own skills, make business plans, welcoming and engaging with customers. The second is “On the floor”. This is where you will be working with your Squad and delivering a great experience.

  • Oversee the daily operations of the store. Drive the best possible business results and engage customer and Squad experience
  • Provide leadership to the entire Squad with particular attention to the Store Coach and Shift Captains. Leading through others is key to success
  • Identify opportunities to improve store performance. Review store results and develop action plans to achieve success
  • Engage your Squad in solving problems and successfully achieving your store’s goals
  • Partner with peers and those in leadership and ask for what you need to be successful
  • Maintain staffing levels through proactive talent recruitment and selection processes
  • Build and sustain community relationships
  • Utilize forecasts and the current labor model to distribute staffing and schedules. Execute all training programs to new and existing Squad
  • Overall accountability for cleanliness and food safety within the store
  • Hold Squad accountable for their performance and demonstrate a growth mindset for ongoing development
  • Celebrate the wins with your Squad
  • Manage store inventory levels and ensure supplies are ordered, received, processed and labeled.
  • Maintain accurate, secure, and timely cash management
  • Communicate effectively to ensure Squad are aware of upcoming initiatives
  • Track, report, and or fix facilities issues MOD values are demonstrated when you:
  • Embrace change and seek to learn and improve every day. It’s not perfection, it’s a commitment to progress
  • Focus on finding the solution, not dwelling on the problem
  • Be generous with your time. Show patience and grace when answering questions and be of service to others
  • Express appreciation for the generosity of others
  • Show compassion, understanding, and willingness to support others without judgment
  • Play a role in creating a safe environment for all customers and squad members
  • Demonstrate and embody MOD culture and standards

MOD values are demonstrated when you:

  • Embrace change and seek to learn and improve every day. It’s not perfection, it’s a commitment to progress
  • Focus on finding the solution, not dwelling on the problem
  • Be generous with your time. Show patience and grace when answering questions and be of service to others
  • Express appreciation for the generosity of others
  • Show compassion, understanding, and willingness to support others without judgment
  • Play a role in creating a safe environment for all customers and squad members
  • Demonstrate and embody MOD culture and standards

Required Qualifications

  • Minimum of 6 months in the Store Coach role (any exceptions require RVP approval)
  • Pass a GM readiness assessment upon completion of the MIT period
  • Demonstrated successful leadership, coaching and mentorship skills and abilities
  • Desire to move into a General Manager position
  • Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law
  • Must be at least 21 years old

Preferred Qualifications

  • Strong written and verbal communication skills

Physical Requirements

As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others.

Working Conditions

  • High noise levels due to operations, customers and overhead music
  • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer
  • Will work near moving or mechanical parts
  • Will work inside a walk-in refrigerator and freezer
  • Varying schedule to include evenings, holidays and extended hours as business dictates

At our table, everyone has a place . Explore your inner pizza enthusiast and feel right at home. Apply today to leader a fast casual restaurant that is also a social movement.

This job posting is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact [email protected].

Posted 2025-11-03

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