Medical Office Receptionist, Tremont location (Hopedale)

Hopedale Medical Complex
Hopedale, IL

Medical Office Receptionist, Tremont location

 
HMC Offers:

  • Tuition Reimbursement

  • Excellent benefits - health, dental, vision, and life and disability insurance

  • Quality childcare located on site

  • HMC Wellness Center membership

  • 401(k) plan with employer match

Employee Daycare Rates

 

  • Infants (6 weeks to 15 months) - $133 weekly, $27 daily

  • Toddlers (15 months to 2 yrs) - $126 weekly, $26 daily

  • 2 years to 3 years - $119 weekly, $25 daily

  • 4 years to 5 years - $112 weekly, $23 daily

Job Preview

The Physicians’ Office Receptionist ensures personal contact professionally to all patients seen at the Hopedale Medical Arts office and/or satellite offices. Provides efficient and competent patient scheduling for all physicians practicing at this office utilizing the current computer system. This position is primarily based in our Tremont office; however, you will assist at any satellite office as needed, including Saturday. The Office hours for the Tremont office are Monday - Friday 8am to 5pm.

Responsibilities:

  • Unlock office and prepare for patients. 

  • Answer incoming phone calls, assisting patients with scheduling needs or transferring to the appropriate department/person requested.

  • Take concise, accurate messages for nursing staff and physicians.

  • Greet patients; gather and update all necessary information upon arrival.

  • Update schedules in the appropriate EMR.

  • Schedule appointments according to individual providers’ schedules and the type of service requested.

  • Maintain Medical Arts policies and procedures; update as needed.

  • Refer patients in need of payment arrangements or financial assistance to the physician billing office.

  • Schedule follow-up appointments as directed and provide patients with written appointment reminder cards.

  • Collect necessary payment at time of service.

  • Make reminder phone calls for upcoming appointments.

  • Maintain schedules for consulting physicians, notifying their home office as per their individual preference.

  • Complete lab requisitions and outpatient services requisitions, and direct patients to the outpatient admitting office.

  • Complete end of day procedures.

  • Assist with the ordering and restocking of office supplies as needed.

  • Perform other related work as required or requested.

Compensation details: 16-17 Hourly Wage

PI80edf67f0fdf-38003-39906872

Posted 2026-03-06

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