Service Business Development Representative
Business Development Representative – Service BDC The Patrick Dealer Group – Schaumburg, IL
The Patrick Dealer Group is one of Chicago’s largest and oldest automotive groups, representing eight franchises and serving the community for over 100 years. We are seeking a fulltime Business Development Representative to support our service teams.
Medical , Dental, Vision, PTO, Disability & Life Insurance, FSA, 401k with match, employee referral program, and employee discounts.
Responsibilities
- Answer inbound calls and schedule service appointments
- Make outbound calls to generate and confirm appointments
- Follow up with customers and reschedule missed appointments
- Send followup emails and respond to website inquiries
- Communicate with customers via phone, email, and text
Qualifications
- Call center or telemarketing experience preferred
- Strong verbal/written communication and customer service skills
- Organized, selfmotivated, able to multitask
- Comfortable working independently and in a team
- Proficient with Microsoft Word, CRM systems, and data entry
Requirements
- Valid driver’s license with clean record (3+ years)
- Willing to complete background check and drug screen
- Ability to sit and work at a computer for extended periods
- 19 years of age or older
We are an equal opportunity employer.
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