Provider Services Representative - 6745307_1-7970

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Volt is immediately hiring a Provider Services Representative

-Hybrid Onsite

As a Provider Services Representative, you will **:

Job Description:**

The role requires close interaction with healthcare providers and

internal systems to verify, update, and remediate provider information.

The position is **fully onsite during the training period (30-45 days

minimum)**. After successful completion of training and demonstrated proficiency, the role may convert to a flex schedule at the manager\'s discretion (minimum 3 days onsite, up to 2 days remote).

Work Schedule & Remote Requirements

• Training Period: 100% onsite (30-45 days minimum)

• Post-Training: Flex schedule (3 days onsite / up to 2 days

remote)

• Remote Work Requirement:

Candidates must have their **own computer, phone, and high-speed

internet * to work remotely. Equipment is * not provided by the company**.

• If personal equipment is not available, the employee must work fully

onsite.

Required Qualifications

• High School Diploma or GED
• Strong verbal and written communication skills
• Ability to quickly learn moderately complex computer systems
• Comfort with outbound phone calls and email communications
• Minimum 1 year of computer experience
• Proficiency with Microsoft 365 (Excel, Word, Outlook)
• Ability to access and maintain data within computer systems
• Strong attention to detail and accuracy
• Ability to follow detailed instructions
• Professionalism and confidentiality awareness
• Strong organizational skills
• Ability to use basic office equipment (e.g., copier)

Preferred Qualifications

• 2+ years of Customer Service experience
• Knowledge of healthcare policies, products, and procedures
• Experience with Salesforce or similar CRM systems

**If this position acts as a third-party administrator (TPA) for

processing payments, then candidates will be subject to a credit check In order to perform the duties of a Customer Support Representative successfully and consistently on our systems and networks, the following internet and equipment are required:**

• OS (Provided) Windows 10 CPU (Provided) Intel Core i5-7500 (4

Cores/6MB/4T/3.6GHz) Memory (Provided) 16GB 2X8GB 2666MHz DDR4 Memory Hard Drive (Provided) 256GB Solid State Hard Drive Wired Headset (Provided) Yes Wired Connection (to Router/Modem; Cable/wire provided) Router/Modem NOT provided Yes Download Speed (per user on home network) 50 Mbps Upload Speed (per user on home network) 10 Mbps Loaded Latency \< 150 ms

This is a Contract full time opportunity.

Pay Rate: \$19.00 - \$21.00 per hour

*Pay range offered to a successful candidate will be based on several

factors, including the candidate\'s education, work experience, work location, specific job duties, certifications, etc.

Qualified candidates should APPLY NOW for immediate consideration!

Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

Benefits: Volt offers benefits (based on eligibility) that include

the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Volt is an Equal Opportunity Employer and prohibits any kind of

unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email [email protected] or call (866) -898-0005. Please indicate the specifics of the assistance needed.

Volt does not discriminate against applicants based on citizenship

status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

By applying for this job, you agree to receive calls, AI-generated

calls, text messages, or emails from VOLT and its affili