Baker

Job Description

Job Description

About Company:

For over 40 years, Quest Food Management Services has been a leading food service provider serving K-12 schools, higher education institutions, corporate dining programs, and event venues. Quest is consistently ranked among the top food service management companies in the United States for its commitment to fresh, scratch made menus, local sourcing, and intensely personal service. At the heart of our success is our “Quest Ready” culture, built on integrity, responsiveness, accountability, respect, and excellence.

Being Quest Ready means serving with purpose and care, creating experiences that are nourishing, welcoming, and reliable. This mindset empowers our teams to build lasting relationships and continually raise the standard for great hospitality in every community we serve.

About the Role:

As a Baker in the retail trade industry, you will be responsible for producing high-quality baked goods that meet both company standards and customer expectations. Your role involves preparing doughs, batters, and fillings using precise recipes and techniques to ensure consistency and excellence in every product. You will manage the baking process from start to finish, including mixing, shaping, baking, and decorating, while maintaining strict adherence to food safety and hygiene standards. This position requires a keen eye for detail and the ability to work efficiently in a fast-paced environment, often involving repetitive motions and standing for extended periods. Ultimately, your work will contribute to creating a welcoming and satisfying experience for customers, supporting the overall success of the retail establishment.

Minimum Qualifications:

• High school diploma or equivalent.
• Proven experience in baking or food preparation within a retail or commercial setting.
• Basic knowledge of food safety and sanitation standards.
• Ability to handle knives and other kitchen tools safely.
• Physical capability to stand for long periods and perform repetitive motions.

Preferred Qualifications:

• Formal training or certification in baking or culinary arts.
• Experience with recipe development and fine manipulation techniques.
• Familiarity with balancing multiple tasks in a high-volume environment.
• Strong communication skills to provide knowledge-based service to customers.
• Previous experience working in a retail trade environment.

Responsibilities:

• Prepare and measure ingredients accurately according to established recipes and guidelines.
• Operate baking equipment such as ovens, mixers, and proofers safely and efficiently.
• Monitor baking times and temperatures to ensure products are baked to perfection.
• Maintain cleanliness and organization of the baking area, adhering to food safety regulations.
• Inspect finished products for quality, appearance, and taste, making adjustments as necessary.
• Manage inventory of baking supplies and communicate needs to management.
• Collaborate with team members to meet production schedules and customer demands.
• Provide knowledgeable service by answering customer questions about baked goods and ingredients.

Skills:

The required skills such as food preparation, knife handling, and food quality are essential for daily tasks like measuring ingredients, shaping dough, and ensuring the final products meet quality standards. Repetitive motions and standing for long periods are common in the baking process, requiring physical endurance and attention to detail. Balancing multiple tasks simultaneously is crucial to maintain workflow efficiency and meet production deadlines. Providing knowledge-based service involves communicating effectively with customers about product ingredients and baking processes, enhancing their experience. Fine manipulation skills are used in decorating and finishing baked goods, ensuring an appealing presentation that attracts customers.

Monday - Friday6:15 AM - 2:45 PM
8 hours a day, with a 15 minute break and a 30 minute lunch break