Shift Manager

Job Description

Job Description

As a Shift Manager, you will be responsible for overseeing daily operations in our fine dining restaurant, ensuring that our high standards of service and quality are consistently met. You will lead a team of dedicated staff, manage guest interactions, and work closely with the kitchen and service teams to provide an exceptional dining experience.

Key Responsibilities:

• Supervise and manage the daily operations of the fine dining restaurant during assigned shifts.
• Ensure that all members and guests receive outstanding service that exceeds their expectations.
• Train, mentor, and motivate front-of-house staff to deliver top-notch service.
• Coordinate with the kitchen staff to ensure timely and accurate food service.
• Handle guest inquiries, concerns, and complaints in a professional and courteous manner.
• Monitor inventory levels, ensuring adequate supplies for daily operations.
• Assist in scheduling and managing staff to maintain optimal staffing levels.
• Uphold health, safety, and sanitation standards in compliance with regulations.
• Lead by example, maintaining a positive and professional demeanor at all times.
• Collaborate with the management team to implement service improvements and new initiatives.

Requirements

• Minimum of 2 years of experience in a supervisory or management role in a fine dining or upscale restaurant setting.
• Strong leadership skills with the ability to motivate and manage a team effectively.
• Excellent communication and interpersonal skills.
• Ability to handle high-pressure situations with grace and professionalism.
• Strong organizational skills and attention to detail.
• Knowledge of food and beverage service standards.
• Availability to work flexible hours, including evenings, weekends, and holidays.

Benefits

Pay Range:

$20-$22 per hour

Full Time Employees

• - Medical/Dental/Vision Insurance
• Life Insurance
• 401(K)
• Flexible Spending Account (HSA)
• Tuition Reimbursement
• Paid Vacation