Patient Liaison - Optometry Clinic (Full-Time, Hillsboro, WI)

Love medicine is who we are its what we do its why people want to work here. If youre looking for a job to love apply today.

Scheduled Weekly Hours:

Join Gundersen Health System as a Patient Liaison - Optometry Hillsboro

Are you passionate about creating meaningful connections and delivering exceptional service As a Patient Liaison in our vision department youll be the welcoming face and steady support for patients throughout their healthcare journeymaking every interaction count.

Whats Available:

• 1.0 FTE (40 hours/week)

• Shift: Monday-Friday Days (no weekends!)

• Hours: Between 7:45a.m. and 5:00p.m.

• Location: Hillsboro WI

What you will do:

• Deliver LOVE MEDICINEby creating exceptional first and last impressions for every patient

• Provide top-tier customer service through phone in-person and digital interactions

• Collaborate with providers medical staff and leadership to support patient care and clinic flow

• Be a key part of a team that values empathy efficiency and excellence

What you will get:

• Starting pay of $17.55/hour with increase based on experience!

• Support to grow in your career with access to our Career Development Center and Tuition Investment Program

• Top-rated retirement plan and healthcare benefits

• Departmental leadership that supports you as you do your best work.

• Work/Life balance to love what you do and where you live.

What you need:

• High School Diploma or equivalency

• 1 year experience in an office setting requiring customer service responsibilities and computer competency in Microsoft Windows.

• Certified Patient Service Specialist (CPSS) within 18 months of hire date.

Emplify Health is comprised of two of the Midwests most respected healthcare systems Bellin Health and Gundersen Health System. Once neighbors we are now partners united in our mission to provide exceptional care to our communities. As a not-for-profit patient-centered healthcare network we have headquarters in Green Bay and La Crosse Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics serving 67 cities and rural communities across Wisconsin Iowa Minnesota and Michigans Upper Peninsula. With over 4500 dedicated nurses and providers we are committed to delivering primary specialty and emergency care along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities

I f you need assistance with any portion of the application or have questions about the position please contact or call .

We inspire your best life by relentlessly caring learning and innovating. This is our purpose. Together with our values belonging respect excellence accountability teamwork and humility our pillars set our foundation and our future.

Equal Opportunity Employer