Salesforce Administrator

We’re in the business of Good.

Lions International is the largest service club organization in the world. Our 1.4 million members are serving locally and globally to help take on some of the biggest challenges facing humanity.

Every Lion and club are supported by our international association. More than 300 Lions International staff members are constantly working on tools and technology to enhance Lions’ service. When caring people join together, roll up their sleeves and take action to make their community better, it’s an incredible feeling for everyone involved.

Here's how you can help. We are currently looking for a Salesforce Administrator to join our team and rise to the challenge of empowering service.

Position Highlights:

As a Salesforce Administrator, you’ll play a vital role on the technology team at Lions International. The Salesforce Administrator will drive Salesforce configuration, sandbox/environment setup, and system maintenance. This is a pivotal role for our organization, and the right individual will have significant input on Salesforce decisions.

What You’ll Do:

• Salesforce configuration changes, including (but not limited to): Screen flows, assignment rules, validation rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, mobile administration, dashboards and reports.
• User and license management including new user setup/deactivation, roles, profiles, permissions, public groups, organization wide defaults, sharing rules.
• Sandbox environment management.
• Data management to improve Salesforce data quality, implementing rules and automation as needed.
• Resolve user support tickets.
• Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer.
• Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience.
• Identify unused or underutilized platform features.
• Communication of any platform changes to end users and stakeholders.
• Monitor and improve user adoption.
• Provide user training and create relevant training materials.
• Technical documentation

This position requires work in our Oak Brook office no less than two (2) days a week.

We’re Looking for Someone With:

• An undergraduate degree in a relevant field or equivalent experience.

• Strong Salesforce knowledge and 3-5 years of direct Salesforce Administration experience with NPSP, Salesforce Experience Cloud (Community) and Lightning experience.

• Understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules).

• Experience implementing Salesforce configuration changes including (but not limited to): Flow, fields, page layouts, record types, custom settings, dashboards and reports.

• Experience using important wizard and/or data loader.

• Excellent relationship-building skills and ability to liaise with stakeholders at all levels.

• Ability to gather requirements and propose technical solutions.

• Trailhead Badges/Super Badges

• Administrator Certification, preferred.

• Knowledge of triggers and APEX

Compensation: Exempt, $95,000- $110,000

Why You’ll Love Working Here:

Lions International has excellent benefits for you and your family. We believe in a balanced work-life and have programs and benefit plans to support our employees, such as:

• Three weeks paid time off
• Flexible and hybrid work schedules
• Comprehensive medical, dental, vision, and life insurance plans
• Flex spending accounts for medical and dependent care
• 401K with employer match
• Reimbursable training
• Casual dress

Diversity, equity and inclusion are at the core of who we are. Diverse and inclusive teams have a positive impact on the work we do, and we know that having varied perspectives helps generate innovative ideas to solve complex problems in an ever-changing world.