Bi-Lingual Consumer Collections Specialist - Experience Required

ARMStrong Insurance Services
Itasca, IL

ARMStrong Receivable Management is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Altus Receivables Management, Amalgamated Financial Group, Brown & Joseph, Paragon, and SubroIQ, each a powerhouse in their own right, providing specialized expertise in debt management and financial services.

Brown & Joseph is currently looking for several Consumer Collection Specialists to join our team!!!

Qualifications:
Minimum experience of one year with knowledge of FDCPA (Fair Debt Collection Practice Act). Bilingual in Spanish is a plus, but not required. Ability to work well in a fast-paced environment and communicate effectively. We provide extensive training on the art and science of collections.

Desired Skills:

  • Demonstrate attention to detail and produce accurate, high quality work
  • Ability to adapt to change as well as multi-task
  • Ability to take feedback and implement into your day to day
  • Aptitude for technology
  • Skilled in Negotiations
  • Articulate communication skills (verbally & written)
  • Fully utilize systems, tools & training resources provided to maximize potential
  • Time management skills
  • Interpersonal Skills

Work Schedule:

8:00 am - 5:00 pm. No nights OR weekends!

Compensation & Benefits:

  • $17 - $18 per hour plus commission
  • Benefit package with health, dental, vision, life and disability coverage options
  • 401(k) retirement plan option with company matching
  • Generous paid time off policy - start with 18 days per year
  • Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice

We look forward to you joining the team!

ARMStrong Insurance Services is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

Posted 2025-09-16

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