Sales growth and brand manager
MedBridge High-Acuity Homecare & Special Infusions + Assisting Hands Orland Park
Location: Chicago (field-focused across South & Southwest corridors)
Reports to: CEO
Compensation: $75,000–$90,000 annually, depending on experience
Overview
Own the growth strategy for two complementary healthcare brands. As the founding marketing lead , you’ll drive referral-based growth for MedBridge High-Acuity Homecare & Special Infusions and generate local demand and brand presence for Assisting Hands Orland Park (private-duty home care) .
The foundation is in place—your mission is to build trust, expand referral sources, and convert opportunities into care starts.
What You’ll Lead (No web development—pure growth and relationships)
MedBridge: High-Acuity Homecare & Infusions
- Referral & Partner Expansion: Build and manage relationships with hospitalists, oncologists, wound centers, ID groups, FQHCs, and payers through a structured cadence of visits, in-services, and co-marketing efforts—all with documented next steps.
- Account-Based Outreach: Develop tiered target lists by service line (infusions, wound, RPM/CDM, concierge bundles) and execute targeted outreach (email, DM, calls, mailers) and micro-events near priority hospital and clinic sites.
- Clinician-Credible Content: Produce expert updates and monthly briefs (non-PHI) that support clinical decision-making and payer alignment.
- Conversion Discipline: Maintain a 2-hour referral response SLA, streamline evaluation and Start-of-Care (SOC) handoffs, and eliminate referral friction.
- Performance Dashboard: Track inquiries qualified referrals evals 24h SOC by service line and market. Use data to guide campaigns and resource focus.
- Compliance Built-In: Maintain HIPAA-safe, substantiated, version-controlled materials—survey-ready at all times.
- Demand Generation & Community Presence: Build referral relationships with discharge planners, social workers, SNFs/ALFs/ILFs, PCP offices, senior centers, and community groups.
- Caregiver Brand Support: Partner with Talent and Operations to position AHOP as an employer of choice; support caregiver attraction through community events, partnerships, and referral campaigns (without managing HR ops).
- Family Decision Enablement: Develop clear, empathetic materials that help families understand services, pricing, and the first-week experience; host “Family Info Sessions” to support informed choices.
- Community Programming: Lead quarterly events (e.g., falls prevention, dementia communication, family caregiver nights) that build trust and convert to assessments.
- Reputation & Follow-Up Discipline: Manage testimonials, sponsorships, and outreach cadences; document every touchpoint and track outcomes.
- Two Brands, One Mission: Combine clinical credibility with everyday caregiving—perfect for a strategic builder.
- Field-First Impact: Spend meaningful time with clinicians, discharge planners, and community partners and see direct impact from your work.
- Autonomy with Support: Operate with clear KPIs, direct CEO/CNO access, and freedom to design and deploy growth plays quickly.
- 5+ years of experience driving referral-based growth in healthcare or B2B services (home health, infusion, wound, pharmacy, RPM, or private-duty home care a plus).
- Proven ability to integrate fieldwork and campaigns into measurable growth funnels.
- Skilled in event execution, clinician-facing copywriting, and performance reporting.
- Compliance-minded communicator who earns trust from clinicians, planners, and families.
MedBridge:
- 95% 2-Hour Referral Response SLA
- 24-hour median Time-to-SOC (priority service lines)
- 90% source clarity)
- Growth in qualified family inquiries and assessments each quarter
- Diversified referral mix (hospitals, SNFs, ALFs, community orgs)
- Improved caregiver show-up and 90-day retention (in collaboration with Ops/TA)
Competitive base salary + performance bonus tied to:
- MedBridge referral growth and Time-to-SOC performance
- AHOP inquiry-to-assessment-to-start conversions
Send your resume and 2–3 work samples (e.g., a field/campaign you led, a follow-up playbook, and a results snapshot) to Kimberly Lalwani, Recruitment Specialist at [email protected] .
Subject: Sales, Growth and Brand Manager — [Your Name]
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