Shipping Associate

The Opportunity:

Flock Safety is looking for a motivated and organized Warehouse Operations Associate to join the Logistics & Distribution team. You will work with a team of dedicated employees in working toward Flock's overall mission. As an Operations Associate, you will play a critical role by helping the team have an organized space concerning all inbound and outbound shipments. This position supports all areas of the Warehouse, including but not limited to: merchandise handling, receiving, shipping, packaging, and handling operational requests, while fostering a culture of team efficiency.

• Prepare and package materials for shipment based on guidelines.
• Attention to detail and an ability to follow processes effectively.
• Generate and apply labels in accordance with the designated procedures.
• Keep records of goods that have been shipped and received.
• Maintain departmental records, including UPS shipments, package inventories, and packing slips.
• Stack and arrange products into crates, boxes, and cartons.
• Provide internal customer support to other departments to assist with their shipping, inventory, and logistics needs.
• Conduct 100% Inventory Audits of products and supporting material.
• Conduct cycle counts on vital supplies that support Flocks' finished product.
• Distribute correct bespoke orders to our talented Field Techs on a daily basis.
• Report to management and be accountable for unsuitable products that do not meet Flock's quality standards.
• Be prepared to contribute to other warehouse tasks, such as assembly and packaging of inventory, as directed by management.
• An ability to respond to multiple fast-paced requests on shipping, order processing, and quantity requirements/counts.

This role is located in the Downers Grove, IL area.

• 1+ years of experience in a warehouse environment.
• Forklift license required; proficient and safe in its operation.
• Basic knowledge of Word, Google Sheets, Salesforce experience is preferred.
• Physically capable of performing receiving and material handling activities
• Ability to bend and lift up to 40 lbs.
• Ability to meet or exceed attendance requirements, providing reliable and predictable attendance
• Ability to work safely, minding personal and team safety in daily operations
• Considers the ultimate impact of decisions and actions on internal and external customers
• Sets effective work goals, establishes priorities, and produces quality work

Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.

We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90-day plans and believe that good days lead to good weeks, which lead to good months. This serves as a preview of the 90-day plan you will receive if you were to be hired in this role at Flock Safety.

The First 30 Days:

• Obtained knowledge of Flocks' outbound shipping & distribution operations.
• Salesforce usage, inventory audits, and gaining full knowledge of each process and its severity.
• General warehouse safety, routine tasks, and responsibilities.

The First 60 Days:

• Accountability in all outbound shipping requirements and documentation.
• Basic reporting on orders and their status to the external department.
• Warehouse space is utilized effectively for all products and supporting materials.
• Participate, understand, and be proficient in conducting an overall inventory audit.

90 Days & Beyond:

• Monitored and evaluated all Shipping tasks and responsibilities.
• Proficient in utilizing the warehouse space and racking.
• Seize the initiative with tasks and have the ability to pivot and prioritize throughout the day.
• Have a full understanding of SF locations and how they are utilized to provide the wider Flock with inventory visibility and order processing.

Pay & Equity:

In this role, you’ll receive a starting pay between $21-$23 per hour as well as Flock Safety Stock Options. Base pay is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat.

Location:

This role is based in Chicago, Illinois, where you’ll join our dynamic team to collaborate in person and drive innovation. Candidates must reside in or relocate to Chicago, Illinois for this position.

• PTO : 15 days of vacation time off, 5 sick days, and 3 personal days annually.
• Fully-paid health benefits plan for employees : including Medical, Dental, and Vision and an HSA match.
• Family Leave : All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.
• Fertility & Family Benefits: We have partnered with Maven , a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.
• Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs.
• Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support
• Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.
• ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.
• Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.

Flock Safety provides a public safety operating system that empowers private communities and law enforcement to work together to eliminate crime. We are committed to protecting human privacy and mitigating bias in policing with the development of best-in-class technology rooted in ethical design, which unites civilians and public servants in pursuit of a safer, more equitable society. OUR STORY: We believe a safer future is within reach, but we know it takes hard work to make it real. So we do the work. We take the extra steps. We cut no corners. We set the standards then raise them, and set them again. We empower communities to take part in their safety. Because in a world where safety and peace of mind can often feel out of reach, we set out to change that — building thoughtful technology, connecting better insights, and delivering a more objective result. In service of making the unknowable known and decoding complexity, we break away from the pack to help you see the world we see — unbiased in its pursuit of safety and one step closer to crime-free, every day. Flock Safety. Together, we partner with communities to eliminate crime and shape a safer future.