Delivery Coordinator

About Kinaxis

Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis.  

In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000+ users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in the US and around the world as we continue to innovate and revolutionize how we support our customers.

Kinaxis has a well-established team of Sales and Professional Services professionals across the US. Our newest office is based in Irving’s Las Colinas development and will serve as a centralized hub where employees and customers from across the US can come together to work towards solving some of the biggest challenges facing supply chains.

Location

This is a remote position.

About The Team

The Delivery Coordinator is an entry-level role that provides administrative support to Delivery Managers in all phases of the implementation lifecycle, specifically around resourcing, project and financial tracking and status reporting. The Delivery Coordinator executes defined operational project tasks and contributes to ensuring a smooth delivery of Kinaxis RapidResponse software to customers.

What you will do

• Maintain resource plans and allocations in Kantata to ensure accurate resource availability and revenue forecasting.
• Be responsible for managing project administration elements in the Kantata system such as project set-ups, timecards, budgets, project milestone tracking and invoicing.
• Coordinate, compile and maintain project updates in the RAID log and be accountable for generating reports to understand project health, risks and timelines.
• In collaboration with the Delivery Manager and Solution Architect, plan and coordinate sprint activities.
• Accurately track project budgets and keep Delivery Manager informed at all times. Elevate potential risks proactively.
• Generate complete and accurate invoices and keep track of invoices issued/paid and overdue payment.
• Assist to manage project scope by ensuring all sprint feedback is categorized and tracked. Ensure changes go through the appropriate change control process.
• Ensure timecards are submitted and approved on time.
• Liaise with Delivery Managers and internal teams to proactively escalate issues, provide and exchange information on projects and customers, answer administrative queries and follow-up on stakeholder requests.

Primary Skills And Qualifications

• College level or bachelor’s degree in a related field.
• 0-2 years of experience in administration, operations support, project management administration or customer service.
• Excellent organizational skills, strong attention to detail with the ability to juggle multiple priorities.
• Resourceful self-starter who can think critically and apply sound judgment.
• Comfortable working with large data sets and financial documents such as budgets and/or project timelines.
• Able to present and communicate information in a clear, concise, and professional manner.
• Strong interpersonal skills to build stakeholder relationships and demonstrate a customer focus.

Role Specific Skills And Experience

• Proficiency with MS Office tools particularly Excel and PowerPoint.
• Experience with project management software an asset.

Work With Impact:

Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day, when we see store shelves stocked, when medications are available for our loved ones, and so much more.

Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin, Yamaha, P&G, Honda, and more.

Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to a long-term net-zero operations strategy. We are involved in our communities and support causes where we can make the most impact.

People matter at Kinaxis and these are some of the perks and benefits we created for our team:

• Flexible vacation and Kinaxis Days (company-wide day off on the third Friday of every month)
• Flexible work options
• Physical and mental well-being programs
• Regularly scheduled virtual fitness classes
• Mentorship programs, training, and career development
• Recognition programs and referral rewards
• Hackathons

For more information, visit the Kinaxis website at or the company’s blog at .

Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at [email protected]. Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses.

Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description to identify candidates whose education, experience, and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.