Lab Administrative Assistant

QualDerm Partners
Lombard, IL

Join QualDerm Partners as a Lab Administrative Assistant!

With over 150 locations in 17 states, QualDerm Partners is a leading multi-state female-founded and owned dermatology network in the U.S. We are dedicated to educating, protecting, and caring for skin health. Our commitment to providing the best in comprehensive skin care helps individuals achieve healthier and more beautiful skin.

Our mission goes beyond treatment; we educate communities and healthcare professionals about skin health management, including skin cancer prevention and comprehensive dermatologic care.

We aim to make high-quality skin care more accessible while fostering a rewarding work environment for our providers and employees. We offer competitive compensation and benefits, along with an exceptional workplace culture!

Job Summary:

The Lab Administrative Assistant is responsible for supporting laboratory operations and ensuring efficient administrative functions. This includes processing lab specimens, coordinating between laboratory staff and medical personnel, and maintaining accurate records. The ideal candidate will help contribute to patient satisfaction and care quality by ensuring that laboratory services are delivered effectively.

Essential Duties and Responsibilities:

  • Process lab specimens and ensure proper documentation and labeling.
  • Assist in managing lab inventory and supplies to ensure availability.
  • Coordinate with lab staff for timely specimen analysis and results reporting.
  • Maintain accurate patient records and documentation in compliance with health regulations.
  • Answer phone calls and address inquiries regarding lab services and results.
  • Support billing and insurance verification processes as needed.
  • Ensure a clean and organized lab environment adhering to safety protocols.
  • Assist in scheduling lab appointments and managing patient flow.
  • Work collaboratively with clinical teams to support patient care.
  • Participate in team meetings and contribute to quality improvement initiatives.
  • Perform additional administrative tasks as needed and directed by management.

Requirements

  • High School Diploma required; Associate's Degree preferred
  • 2+ years of administrative experience in a healthcare or laboratory setting required
  • Strong organizational skills and attention to detail
  • Excellent interpersonal and communication abilities
  • Familiarity with medical terminology and laboratory procedures is a plus

Benefits

Benefits of joining Qualderm Partners:

  • Competitive Pay – Attractive compensation to reward your hard work
  • Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered
  • Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
  • Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
  • Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans
  • Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances
  • Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security
  • Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges
  • Exclusive Employee Discounts – Save on products and services with special discounts just for you
  • Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team

QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.

Compensation Range: $19.00 - $25.00 per hour. Final offer will be based on a combination of skills, experience, location, and internal equity.

Posted 2026-05-12

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