Market Manager

Acosta
Chicago, IL

As a PREMIUM Market Manager, you hold a pivotal position in driving success for our clients and customers. Your strategic leadership, business acumen, and effective communication are essential for achieving exceptional results. Let’s delve into the details:

1. Strategic Leadership

  • Team Management : Lead the PREMIUM Senior Area Manager/Area Manager team within your assigned geographic market. This involves interviewing, hiring, onboarding, training, performance management, conflict resolution, and career development. You’re the driving force behind a high-performing team.

2. Business Acumen

  • In-Depth Understanding : Develop a profound grasp of Premium’s business model, client expectations, and the intricacies of project work processes. Your insights fuel informed decision-making.

3. Client and Customer Relations

  • Primary Interface : Act as the primary interface with clients and customers in your market. Establish and nurture business partnerships, generate new opportunities, and ensure project work is completed on time and with exceptional quality.
  • Collaboration with Operations Support Center : Collaborate closely with the Operations Support Center to proactively address any project issues or concerns. Showcase your expertise in meticulously managing expenses across the markets overseen by each Area Manager.

4. Guidance and Support

  • Best Practices : Provide clear direction and support to the PREMIUM Senior Area Managers/Area Managers. Share best practices, discuss schedules, meet goals, and foster an effective working relationship.
  • Team Building : Help Area Managers build high-performing teams in each area of your market.

5. Effective Communication

  • Reporting and Solutions : Report observations, issues, and innovative business solutions to the PREMIUM Regional Director, Retail Director, Vice President, and Senior Vice President.

6. Efficient Operations

  • Web-Based Proficiency : Skillfully navigate web-based applications to initiate project work, distribute project documentation, maintain profiles, assign tasks, monitor progress, track work details, and manage training activities. Leverage Acosta’s retail reports and systems.

7. Documentation Excellence

  • Thorough Documentation : Prepare, process, submit, and manage project-related documentation for the PREMIUM Senior Area Manager/Area Manager team.

8. Adaptability and Initiative

  • Proactive Approach : Be proactive and take the lead when necessary. Your adaptability ensures agility in addressing challenges and needs
  • Education : Bachelor’s Degree or Equivalent Experience.
  • Experience : Minimum of 5 years in progressive management/supervisory roles. Prior experience in sales, retail, customer service, or merchandising is preferred.
  • Skills : Strong interpersonal, organizational, decision-making, and leadership skills. Proficiency in Microsoft Office applications and web-based tools.
  • Driver’s License : Must have a valid driver’s license.

Premium Retail Services is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

Since 1985, Premium has been a top provider of sales and merchandising services, reshaping retail through innovation and excellence for hundreds of renowned brands across retail categories.

With 12,000+ employees across the U.S. and Canada, we are a people-first company, and we strive to ensure our team members enjoy their jobs, feel valued, and emulate our core beliefs – that’s why we frequently promote from within. We encourage our employees to innovate and expand new horizons, making internal development our cornerstone. Find your place at Premium – whether it’s merchandising, sales or brand advocacy, there's a spot for you on our team.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [email protected]. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)

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#DiscoverYourPath

Posted 2026-05-15

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