Oakbrook - Store Manager
- Recruit, select, and onboard employees who are passionate about pursuing progress in their own lives. Coach, develop and manage the performance of employees to create a scalable workforce that sets Rhone up for growth
- Create and implement business strategies to attract new customers, drive traffic to the store and increase profitability
- Represent the brand, brand image, and culture during internal and external events
- Exhibit business acumen as it relates to retail and store financial goals
- Meet and exceed store sales targets and KPI’s
- Train your team to be product knowledge experts ensuring they are able to speak to the features and benefits of Rhone products
- Ensure all Rhone team members deliver exceptional customer service as they represent the brand
- Address customer complaints swiftly and completely showing empathy and compassion
- Uphold operational standards, providing a safe and clean store environment for your customers and your team
- Maintain the stability and reputation of the store by complying with legal requirements.
- Create and communicate the biweekly staff schedule in accordance with shifting business needs adhering to payroll goals as communicated by HQ business partners
- Open and Close the store as needed
- Maintain visual merchandising standards as communicated by HQ business partners
- Ensure all shipping and receiving are processed efficiently and in a timely manner
- Communicate inventory and assortment needs to HQ
- Proven experience in leadership and team development
- 4+ years of retail leadership experience or equivalent consumer facing experience
- Strong interpersonal communication and customer service skills
- Strong organizational, time management and multitasking skills
- A positive attitude and an upbeat personality
- The ability to utilize technology effectively and engage with customers and your team to meet goals
- The willingness to learn, be open to feedback and takes action as required
- Ability to learn procedural knowledge acquired through on-the-job training
- Commitment to career growth of self and others
- Ability and desire to build a collaborative, highly motivated, team
- Proactive and experienced with networking
- Ability to work a flexible schedule, including holidays and weekends
- Proficient in Google Suite, Point of Sale system(s), inventory management systems and labor scheduling systems
- Company Health Benefits
- Generous clothing discount and quarterly clothing allowance
- Paid Time Off plan
- Bonus Incentive Program
- 7 Company Holidays annually
- 401(k) plan with Company matching
- Primary location: Oakbrook Center - Oak Brook, IL
- Reports to: District Manager
- The salary range for this position is $70,000 - $95,000
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