9-1-1 telecommunicator

KenCom Public Safety Dispatch is seeking qualified candidates for the full-time position of 9-1-1 Telecommunicator. The positions will remain open until all vacancies are filled. We require a completed testing service through the National Testing Network (NTN).

The starting salary is $57,740.80 - $63,065.60, based on relevant experience as a 9-1-1 telecommunicator in an emergency communications center.

Please visit and follow the steps below to proceed with the testing process.

• Visit
• Go to “Find Jobs”. Select “Emergency Communications Jobs” and sign up for KenCom
• Review all information related to KenCom’s 9-1-1 Telecommunicator position
• Complete the NTN registration process and schedule your test
• Review the detailed information about the testing process
• Review the Frequently Asked Questions (FAQs) and take an online practice test (if desired

Upon completing your scheduled entry-level exam, KenCom will contact the candidates who have attained a passing score to participate in additional steps of the candidate selection process. You must notify KenCom of any changes in contact information during the selection process by emailing [email protected].

Please do not call the dispatch center for employment updates or questions.

National Testing Network is a service to conduct entry-level testing in a standardized, professional environment. It does not replace KenCom’s responsibility and decision-making in the hiring process. All candidate results are provided to KenCom, where the final decisions are made.

Job Requirements:

• 18 Years of Age
• Proof of eligibility to work in the United States
• High School Diploma or equivalent (GED)
• Valid Driver’s License (not required to be from Illinois)
• Ability to read & speak English
• Entry-level exams through NTN
• Must be able to type 40 wpm using standard keyboarding methods accurately
• Must have schedule flexibility, including working weekends, holidays, and overtime that may be mandatory
• Must have experience and be proficient in working with Windows-based computer operating systems
• Ability to multitask
• Must be of sound moral character and integrity
• Must exercise good judgment and demonstrate the ability to problem-solve
• Must have excellent customer service skills
• Complete job shadowing preview with a current telecommunicator

Please get in touch with Human Resources at [email protected] or (630) 553-8750 if you have any questions.

Job Type: Full-time

Pay: $57,740.80 - $63,065.60 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person