Dental Lab Manager - Crown & Bridge Department

Job Description

Job Description

The Manager, Crown & Bridge Department is a skilled crown and bridge dental technician, first and foremost. The Manager, Crown & Bridge Department will be responsible for the overall management of the digital and analog crown and bridge department at GCDL,LLC. This includes overseeing the quality control of outgoing cases, assessing the needs of incoming cases, adapting the workflow to meet the departmental needs, and frequent communication with dentists and dental offices regarding cases.

Required Skills and Abilities

• Must have 1+ years experience working with crown and bridge cases
• Must have management experience including successful supervision of employees
• Excellent communication skills with team members and clients
• Strong organizational skills
• Ability to multitask and prioritize work
• Strong understanding of dental anatomy and occlusion
• Deep knowledge of different crown and bridge materials and the process to fabricate (PMMA, PFM, PFZ, Zirconia, Hybrid Ceramics, Composites)
• Knowledge of dental implants with its different solutions from single implant restorations to full arch cases
• Basic knowledge of design software, preferably 3Shape / Exocad
• Basic knowledge of Milling CAM Software / Hardware - Basic knowledge of 3D printing / Nesting
• Ability to problem solve complex crown and bridge / implant cases
• Experience in creating, maintaining and distributing workflows
• Basic Removable knowledge
• Basic knowledge of case entry / case management systems

Responsibilities

1) Supervise the crown and bridge digital design team, the ceramic team, the model room and ancillary crown and bridge staff members

2) Distribute work to team members and maximize workflow to calibrate to our departmental capacity

3) Train and educate team members to grow our collective employee knowledge

4) Problem solve difficult cases and employee challenges

5) Assist customers with technical questions and challenges regarding crown and bridge cases

6) Collaborate with Removable department for hybrid combo cases `Quality control all cases leaving the crown and bridge department

7) Assist with crown and bridge production when heeded

8) Edit cases in our case management system for billing and communication purposes

Ability to Commute:

• Prospect Heights, IL 60070 (Required)

Ability to Relocate:

• Prospect Heights, IL 60070: Relocate before starting work (Preferred)

At Golden Ceramic Dental Lab, we take pride in the partnerships we’ve built with clinicians across Illinois and beyond. Our commitment to precision, consistency, and personalized service speaks for itself—but don’t just take our word for it. Hear directly from dentists who trust GCDL to deliver reliable, high-quality restorations case after case. After over 20 years of dental lab service, we’ve earned the trust of hundreds of dentists across the country. We work hard to align ourselves as your dental practice partner.

Company Description

At Golden Ceramic Dental Lab, we take pride in the partnerships we’ve built with clinicians across Illinois and beyond. Our commitment to precision, consistency, and personalized service speaks for itself—but don’t just take our word for it. Hear directly from dentists who trust GCDL to deliver reliable, high-quality restorations case after case. After over 20 years of dental lab service, we’ve earned the trust of hundreds of dentists across the country. We work hard to align ourselves as your dental practice partner.