Account Executive

Role Title: Account Executive

Reports to: Senior National Account Manager

Location: Remote

We are seeking a highly motivated and detail-oriented Account Executive to support the day-to-day management and growth of our Ulta, Shoppers Drug Mart and Grocery retail accounts. This role plays a critical part in driving retail sales, executing key account strategies, and ensuring operational excellence across all areas of the business. The ideal candidate has a strong understanding of retail fundamentals, thrives in a fast-paced environment, and possesses a collaborative mindset to work cross-functionally with internal teams and external partners.

What you’ll do:

Sales & Account Management:

• Support the Account Lead in executing retail sales strategies to drive growth and achieve financial objectives across applicable retail accounts

• Analyze POS data, dotcom performance, and promotional event sales to identify opportunities and optimize performance.

• Coordinate and evaluate account-specific promotions, proposals, and co-op agreements to maximize ROI and support budget targets.

• Monitor and report on key performance indicators (KPIs), identifying trends and providing actionable insights to internal stakeholders.

Retail Operations & Execution:

• Assist with item setup processes, ensuring all SKUs are accurately onboarded and maintained across internal and retailer systems.

• Manage online product pages including copy, digital assets, samples, and overall content compliance per retailer guidelines.

• Support promotional execution by maintaining ad calendars, submitting promotional plans, and tracking effectiveness.

• Collaborate with cross-functional teams (Sales, Trade Marketing, Supply Chain, and Creative) to ensure flawless execution of account needs including planograms, display trackers, and in-store or online initiatives.

• Organize and maintain calendars of key launch dates and ensure all assets are ready and routed for timely item launches.

• Assist in the development of sell-in tools such as market meeting decks, presentation packs, and other retailer-facing materials.

Forecasting & Supply Chain Coordination:

• Partner with internal forecasting and supply planning teams to ensure accurate demand planning and inventory alignment for both everyday and promotional business.

• Track and communicate inventory risks, constraints, or shifts in demand to proactively resolve potential issues.

Administrative & Reporting Support:

• Handle ad hoc reporting requests from retailers and internal leadership, delivering accurate and timely information.

• Submit, track, and troubleshoot vendor income submissions and disputes, ensuring alignment with financial goals.

• Coordinate with third-party vendors for required assets (e.g., renderings, planograms) to support retail presentations and in-store execution.

What you'll have:

• Bachelor's degree or equivalent experience required

• Minimum 2 years in account management with a mass retailer, Ulta experience a plus

• Strong knowledge of Ulta systems/tools, or other retailer-specific tools a plus

• Proven organizational skills with the ability to manage multiple priorities and meet tight deadlines

• Extensive analytical skills with proficiency in Excel and reporting dashboards

• Excellent written and verbal communication skills

• Comfortable working both independently and collaboratively in a dynamic, fast-paced environment

• Comprehensive computer skills including Microsoft Office Suite