Bartender, Rocky's Bar (Fifth Third Arena)

Bartender Chicago, IL

Description

Fifth Third Arena | Chicago, IL

For nearly 30 years, One Off Hospitality has been shaping Chicago’s dining scene with iconic restaurants and bars built on creativity, care, and genuine hospitality. We’ve defined what it means to eat and drink well here, from beloved neighborhood spots to nationally acclaimed destinations. Now, we’re bringing that same energy to Fifth Third Arena — home of the Chicago Blackhawks and one of the city’s most dynamic sports facilities.

One Off Hospitality is proud to operate Rocky's Bar within the Fifth Third Arena! Rocky’s Bar — a fan-favorite from the United Center is a tribute to the late Chairman Rocky Wirtz , anchoring the arena’s dining experience with premium cocktails, curated food offerings, and a warm, welcoming atmosphere that celebrates a life well lived.

Position Summary:

We’re looking for Bartenders who are passionate about hospitality, precision, teamwork, and of course — HOCKEY! Bartenders who thrive in a fast-paced, high-standard environments and take pride shaping the guest experience .

The bartender is responsible for executing food and beverage service that is in accordance with the service standards set forth by One Off Hospitality to all guests in the bar.

REPORTS TO: General Manager

TYPE: Hourly

FLSA: Non-exempt

Essential Duties & Responsibilities
The essential functions include, but are not limited to the following:

• Maintains a cheerful, courteous disposition and a neat, clean and professional image
• Guides guests through menus and answers any questions
• Assists with any necessary guest accommodations for allergies and dietary restrictions
• Listens intently to guests and is aware of body language to properly tailor the service experience to those guests
• Communicates with staff and superiors on any 86’d bar items
• Maintains a positive, and team-oriented demeanor
• Understands how to detect off flavors and check beverages appropriately before serving
• Regularly maintains bar area clean, stocks and organizes
• Assists with receiving beverage deliveries and stocking in the designated areas before, during and after service when necessary
• Changes out batched cocktail kegs, beer kegs and gas tanks when needed
• Hand washes and polishes beer, wine and spirits glassware
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary
• Performs shift change and/or opening or closing duties
• Adheres to all company safety and sanitation policies and procedures
• Assists other team members as needed or when business needs dictates
• Available nights, weekends, and event days

Minimum Qualifications (Education, Experience, Skills)

• High School Diploma or GED graduate
• Food Handler Certification required
• BASSET Certification required
• Ability to handle stress under pressure
• Willingness to maintain a clean, healthy, and safe working environment
• Ability to coordinate multiple activities with attention to detail
• Ability to work independently, with minimal supervision
• Must be at least 21

Physical Demands and Work Environment

• Ability to be flexible with job demands and open minded when being asked to complete tasks
• Ability to operate and use all equipment necessary to run the restaurant
• Ability to move or handle equipment throughout the restaurant generally weighing 0-50 pounds
• Ability to work varied hours/days as business dictates
• Ability to stand for up to 8-10 hours a day
• Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish

Who We Are:

For almost 30 years, One Off Hospitality has developed and operated some of Chicago’s most beloved places to eat and drink. More importantly, we’re a group of people – chefs, hospitality veterans, managers and creators – who believe in the power of treating our guests like family and our restaurants like home.

Equal Employment Opportunity Statement:

One Off Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Join us in leading the next chapter of hospitality excellence at Fifth Third Arena — where every service moment reflects the passion, pride, and spirit of Chicago hockey.