Site Manager

Job Description

Job Description

Description:

About Driven CarWash
Driven CarWash is a fast-growing express car wash operator proudly serving the Chicagoland area. We’ve built a company rooted in leadership, innovation, and excellence—empowering our team to think creatively, meet customer needs, and deliver industry-leading service.

At Driven, we believe in putting the right people in the right roles. Our core values— Humble, Hungry, and Smart —drive everything we do, from leadership to customer care. If you’re passionate about leading teams, growing membership, and creating exceptional customer experiences, we want you on our team.

• Treat every customer as if they’re our only one
• Exceed expectations—every time
• Follow process: be consistent, efficient, and fast
• Deliver exceptional quality
• Show respect, professionalism, and friendliness
• Take ownership—treat the business like it’s yours
• Hire the best, train the best, and keep the best
• Recognize and reward performance
• Commit to doing better every single day

• Lead and develop your team to meet performance goals
• Deliver best-in-class customer service
• Manage day-to-day store operations and ensure a clean, safe, and welcoming environment
• Drive membership growth through team training and direct sales
• Maintain labor efficiency through effective scheduling
• Control operational costs and minimize losses or damages
• Hire, onboard, and train employees according to company standards
• Handle customer complaints with professionalism and urgency
• Conduct regular team meetings and performance reviews
• Oversee vendor relations and support local marketing initiatives
• Complete administrative tasks accurately and on time

• Minimum 2 years of experience in the car wash industry
• At least 1–2 years of management or team leadership experience
• Strong communication and sales skills
• A people-first mindset with a drive to exceed goals
• Comfortable working in a fast-paced, outdoor environment
• Mechanically inclined and comfortable with light maintenance
• Computer literate and able to learn POS systems quickly
• Professional, positive, and highly organized

• High school diploma or equivalent
• Physically able to stand, walk, lift up to 25 lbs regularly and 50 lbs occasionally
• Willing to work in an outdoor environment year-round
• Availability for full-time hours and flexible scheduling

Driven CarWash is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you're ready to take ownership, lead with integrity, and grow with a company that invests in your success— apply today and stay Driven.

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