Lead business systems specialist

Position Summary

The Lead Business Systems Specialist is responsible for collaborating with business stakeholders to gather and document detailed requirements, creating comprehensive system design specifications for new systems or enhancements. The role conducts system audits, utilizes advanced analytics to identify opportunities for enhancing scalability and efficiency within the IT infrastructure. They evaluate emerging technologies, providing recommendations for adoption to elevate the organization's technological capabilities, and lead the development of disaster recovery plans and backup strategies for critical systems and data.

What will your job entail?

Job Responsibilities

• Collaborates with business stakeholders to understand and document detailed business requirements for new systems or enhancements.
• Develops comprehensive system design specifications based on gathered requirements. Performs data analysis to support business decisions, ensuring data integrity and accuracy.
• Creates detailed documentation, including process flows, data models, and user interface designs to guide the development team.
• Manages business requirements throughout the Software Development Life Cycle (SDLC).
• Performs system audits and assesses performance, utilizes advanced analytics and reporting tools to identify opportunities for enhancing scalability and efficiency of IT infrastructure.
• Evaluates emerging technologies, trends, and industry best practices in IT infrastructure and systems administration, providing recommendations for their adoption and implementation to elevate the organization's technological capabilities and competitiveness.
• Facilitates the creation and maintenance of technical documentation, encompassing system configurations, standard operating procedures, and knowledge base articles, to guarantee the availability of accurate and up-to-date resources for reference and training purposes.
• Designs and implements robust security measures and protocols to protect the organization's systems, data, and networks against cyber threats and vulnerabilities, ensuring adherence to industry regulations and best practices.
• Leads the development and implementation of comprehensive disaster recovery plans and backup strategies, guaranteeing the organization's ability to restore critical systems and data in the event of disruptions or disasters.
• Develops training materials and conducts training sessions for end-users on new or updated systems, its capabilities and industry standard business processes.
• Direct and educate others in conducting effective investigation / diagnosis of incidents and root cause analysis of problems across the Ryan Specialty IT Ecosystem.
• Lead, Coach and Mentor Junior Staff.
  
  

Work Experience And Education

• Bachelor’s degree required; Information Technology, Computer Science and Software Engineering preferred. Any other related discipline or commensurate work experience considered.
• 12+ years of previous experience in a business systems analyst or MBA with 8 years of experience.
  
  

Licenses & Certifications

• Certified Business Analysis Professional (CBAP), Certified of Competency in Business Analysis (CCBA) or Project Management Professional (PMP) is preferred.
  
  

Skills

Technical/Functional Skills:

• Data Analysis
• IT Infrastructure
• System Design
• Manipulate Data
• Implementation
• Cross-Functional Collaboration
• Operational Systems
• Agile Methodologies
• Project Management
• Software Development Lifecycle (SDLC)
• Incident/Problem Management
• *****Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time*****
  
  

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

How We Support Our Teammates

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.

The target salary range for this position is $104,000.00 - $130,000.00 annually.

The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at [email protected]

The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.