Bilingual Korean Services Coordinator

Koram Senior Housing Corporation (Koram) is a not-for-profit whose purpose is to provide subsidized housing (Section 8) for seniors and/or persons with disabilities. Koram was built in March 1987 in Albany Park and has 58 units, 44 one-bedroom and 14 studio units, including 7 wheelchair accessible units. Koram is professionally managed by HANA Center (HANA).

Position Summary: The Service Coordinator is a critical member of the team responsible for the operations of Koram. The Service Coordinator is responsible for providing case management services to all residents living at Koram and coordinates group activities to enhance the well-being of residents.

Major Responsibilities:

• Offer case management and referral services to all residents at Koram

• Refer and link residents to such public benefits as SSA, SSI, Medicare, Medicaid, SNAP, LIHEAP, in-home services, adult day care, meals-on-wheels, transportation, counseling, visiting health professionals, health screening, and legal advocacy.

• Organize and coordinate workshops on such areas as health, safety, leisure, physical exercise, ESL, information and technology, and other relevant topics

• Work collaboratively with the site manager to organize special events like field trips, seasonal parties, music concerts, and art exhibits

• Network and collaborate with other community organizations and government agencies in the field of aging

• Support the residents to build informal support networks among themselves, families, and friends

• Develop and publish monthly newsletters or news bulletins

• Compile service statistics, maintain records of each resident served, and prepare required reports

• Maintain documentation and service statistics

• Follow all HUD requirements and guidelines and stays up to date on relevant changes in policies, procedures, and best practices

• Perform other related duties, assigned by the HANA executive director

Qualifications:

• Experience working on Korean American, Asian American, immigrant community issues, and/or social, economic, and racial justice issues preferred

• Experience working with low-income seniors preferred

• BA in social sciences or equivalent; MSW or MA in related disciplines preferred

• 3+ years work or volunteer experience in community or senior services

• Bilingual proficiency in written and spoken Korean and English required

• Basic computer proficiency including experience with Microsoft and databases required

• Excellent time management, organization, and ability to prioritize multiple projects and deadlines

• Excellent interpersonal, oral, and written communication skills

• Ability to work well independently with minimal supervision and contribute collaboratively to a team

• Solution-oriented mindset; demonstrated ability to take initiative, critically analyze issues, and advance innovative solutions

• Flexibility to work evenings and weekends as required

Reports to: HANA Executive Director

Compensation: This is a full-time position with a salary range of $50,000-$55,000 and benefits that include paid time off, health, dental, vision, short-term disability, long-term disability, life, and 401K. This position works in-person, Monday – Friday, 9 am – 5 pm, at Koram.

Application: Applicants should submit a resume and cover letter to [email protected] with the subject “Koram Service Coordinator.”

Koram Senior Housing is an equal opportunity employer. Women, people of color, and LGBTQ+ individuals are encouraged to apply.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person