Account Executive - ServiceNow

Description

Company

SDI Presence LLC is an IT consultancy and managed services provider (MSP) that leverages its strong team presence to advance our clients to a secure digital enterprise. With a 25-year corporate resume, SDI delivers strategic managed services, IT consulting, and hybrid multi-cloud infrastructure solutions to optimize our clients’ technology environments.

SDI is a certified ServiceNow Solutions Partner and a trusted advisor to some of the nation’s largest airports, utilities, commercial real estate portfolios, and government agencies. SDI is backed by Abry Partners, a Boston-based sector-focused private equity firm with $5B under management and more than 30 years of experience in the technology market. Visit us at SDIPRESENCE.COM and connect with us on LinkedIn.

Summary

The Account Executive – ServiceNow Solutions is an experienced and results-driven sales professional with a proven track record of selling Professional and Manages Services for ServiceNow platforms, modules, and solutions within the partner ecosystem. This position is responsible for driving new business, leading sales pursuits , and building strong client relationships in the Chicagoland market.

The role focuses on net-new logo acquisition as well as expansion within recently acquired clients, positioning SDI’s ServiceNow consulting and managed services practice for long-term growth. The successful candidate will have deep experience in the ServiceNow partner ecosystem and a strong grasp of the platform’s value proposition. They should understand ServiceNow’s role in Service-Aware Operations as well as across IT, Employee, Customer/Industry, and Creator Workflows, and possess a solid understanding of the modules that support each area, including Strategic Portfolio Management A candidate must demonstrate the ability to sell large-scale ServiceNow engagements to C-level stakeholders as well as business level champions.

SDI Presence Offers:

• A Competitive Salary range: $150,000 - $190,000/year plus Commission
• Base salary may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonuses or commissions.
• Medical, Dental, Vision, company-provided Life Insurance, Short and long-term disability. Matched Retirement Savings, Wellness Program, Paid time off and much more!

Responsibilities

• Drive new client acquisition and revenue growth for SDI’s ServiceNow Solutions practice within the Chicagoland market.
• Develop and execute territory plans to expand ServiceNow market share and capture multimillion-dollar transactions.
• Build trusted relationships with client executives (CIO, CTO, CISO, VP of IT, etc.) to understand business challenges and align SDI’s ServiceNow capabilities.
• Collaborate with SDI’s ServiceNow delivery leaders and technical consultants to shape solutions that address client needs.
• Lead all stages of the sales cycle, including prospecting, qualification, pursuit strategy, proposal development, deal close, contract negotiation.
• Represent SDI at ServiceNow and industry events, building visibility and thought leadership in the ecosystem.
• Consistently meet and exceed quarterly and annual sales targets.

Requirements

• 7+ years of enterprise sales experience in IT solutions, consulting, or services.
• 3+ years of direct ServiceNow Managed/Professional Services sales experience (partner or OEM), with a demonstrated track record of exceeding quota.
• Established relationships with ServiceNow partner ecosystem and regional ServiceNow field teams.
• Experience selling complex IT services such as implementation, integration, cloud, managed services, or digital transformation.
• Demonstrated success closing multi-year ServiceNow deals in the $500K – $10M+ range.
• Strong understanding of ServiceNow licensing, workflow modules, and implementation lifecycle.
• Proven ability to build and maintain executive-level relationships and influence buying decisions.
• Excellent communication, presentation, and negotiation skills.
• Bachelor’s degree.

Additional Requirements Desired

• Previous experience at a ServiceNow partner (Global Elite/Elite/ Premier/ Specialist tier) strongly preferred.
• Understanding of ITIL processes, digital workflows, and enterprise service management trends.
• Demonstrated ability to contribute to marketing, thought leadership, and community-building activities.
• Familiarity with public- and private-sector IT environments in the Midwest.

Equal Opportunity Employer Statement
SDI Presence is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. 

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. SDI Presence makes hiring decisions based solely on qualifications, merit, and business needs at the time. 

Staffing Firms
SDI Presence does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between SDI Presence and the recruitment agency or party requesting payment of a fee.