NRC Business Process Review (BPR) and Data Conversion

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

We are seeking a detail-oriented and analytical NRC Business Process Review (BPR) and Data Conversion Specialist to join our National Risk Control (NRC) team. This role is instrumental in ensuring the seamless integration of business processes and data systems as we onboard new agencies and align them with Gallagher’s operational standards. The ideal candidate will have a strong background in business process analysis, data evaluation, and system integration, with a focus on claims data and agency systems.

How you'll make an impact

1. Business Process Review and Optimization:

   • Conduct comprehensive Business Process Reviews (BPR) for each team to evaluate current workflows and identify gaps.
   • Collaborate with stakeholders to resolve issues and implement process improvements that align with NRC and Gallagher standards.

2. Claims Data Evaluation:

   • Assess the extent and quality of claims data within each agency system.
   • Identify inconsistencies, gaps, or areas requiring cleanup to ensure data integrity and accuracy.

3. Data Conversion Strategy Development:

   • Develop and recommend the best strategies for handling claims data, including:
     • Cleaning up data in legacy systems.
     • Determining if and how to convert claims data to Gallagher’s systems.
   • Collaborate with IT and data teams to execute data conversion plans effectively.

4. Agency Onboarding to Epic Download:

   • Lead the onboarding process for new agencies to the Epic download system.
   • Ensure a smooth transition by providing training, support, and troubleshooting as needed.

5. Collaboration and Reporting:

   • Work closely with cross-functional teams, including IT, Claims, and Risk Control, to ensure alignment on goals and deliverables.
   • Provide regular updates to leadership on progress, challenges, and opportunities for improvement.

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About You

Required: Bachelor's degree and 5 years related experience required, or commensurate experience. Overnight and/or day travel may be required up to 25% of the time. Exceptionally strong analytical and problem-solving skills.

Preferred: Thorough knowledge of the insurance brokerage industry. Accounting or Finance degree preferred. Insurance brokerage systems (ex: TAM or AMS360), accounting experience, and experience in Brokerage Operations highly desirable. Project Management experience highly preferred. Supervisory experience preferred.

Behaviors: Ability to interact effectively with all levels of staff, including Corporate Executives and Branch Management. Professional assertiveness is key to this role. Exceptional verbal and written communication skills and ability to build and maintain strong relationships. Ability to motivate, influence, lead and adapt training skills to others' abilities.

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Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.