IT Migration Technician - REMOTE

Introduction

Be part of the team that drives our company forward, transforming ideas into real-world tools and platforms that support the business and spur innovation.

Overview

Connection has a fantastic opportunity through our Technical Staffing division for an IT Migration Technician . This is a short-term contract position with benefits.

The IT Migration Technician will support enterprise Microsoft Office migration. This role will focus on coordinating with end users, connecting to workstations remotely, removing legacy Office installations, and installing Microsoft Enterprise Apps. Strong communication skills and prior migration experience are key to success in this role.

Responsibilities

• Coordinate and schedule migration appointments directly with end users.
• Remotely connect to user workstations to perform Office suite upgrades.
• Uninstall legacy Microsoft Office versions and install Microsoft Enterprise Apps.
• Install Visio where applicable based on user licensing.
• Coordinate workstation upgrades with mailbox migration schedules (mailbox migrations handled by client).
• Troubleshoot basic installation and compatibility issues during the migration process.
• Document completed migrations and report status to the client team.
• Maintain clear, professional communication with users throughout the process.

Requirements

• Experience with Microsoft Office migrations or similar desktop application upgrades.
• Strong knowledge of Microsoft Office, Microsoft 365, and Enterprise Apps installations.
• Ability to remotely access and support Windows workstations.
• Excellent communication and customer service skills.
• Ability to work independently, manage time efficiently, and handle a high volume of migrations.

Preferred Qualifications

• Prior experience with large-scale enterprise migrations.
• Familiarity with coordinating software upgrades alongside mailbox or tenant migrations.
• Experience installing Visio and managing Microsoft licensing scenarios.