Social Media Manager Senior Associate

Job Description

Join our Commercial & Investment Bank Marketing team, join a growing team with the opportunity to shape our social presence, lead engagement, and develop your career as a marketer and strategist. This role requires hands-on social media management, thought leadership, creative experience (including the Adobe Creative Suite), strong organizational skills, and stakeholder management. 

 

As a Social Media Manager Senior Associate within Commercial & Investment Bank you will manage and execute our integrated Commercial & Investment Bank Marketing social media strategies, with a primary focus on LinkedIn. You will be responsible for developing and maintaining social media content calendars, collaborating across teams, supporting events, and using metrics to measure and optimize our social media impact. In addition you will create, curate, and publish engaging content that supports Commercial & Investment Bank Marketing objectives, with a special emphasis on LinkedIn thought leadership and storytelling.

 

Job responsibilities

 

• Develop, organize, and maintain social media content calendars for LinkedIn, ensuring timely and relevant content delivery.
• Collaborate with internal stakeholders across the organization to gather content, align messaging, and ensure brand consistency.
• Support marketing efforts around events by creating and sharing social media content that highlights key moments, speakers, and outcomes.
• Use metrics and analytics to track social media performance, report on results, and optimize future content and strategies.
• Apply creative skills—including writing, design, video, and photography—to produce engaging social assets.
• Ensure clear communication of social media strategies and performance to colleagues and stakeholders.
• Foster collaboration within the marketing team and with other departments to maximize the impact of social media initiatives.
• Stay up to date on social media trends and best practices.
• Collaborate with agencies as needed.

 

Required qualifications, capabilities, and skills:

• Proven experience in social media management, with a strong focus on LinkedIn and content calendar organization.
• Thought leadership and creative knowledge in writing, designing, editing, video production, audio production, and photography.
• Strong organizational skills and ability to manage multiple stakeholders and projects simultaneously.
• Experience supporting events through social media content and promotion.
• Ability to use metrics and analytics to measure, report, and optimize social media performance.
• Excellent communication and collaboration skills.
• Passion for storytelling and the ability to highlight organizational achievements and values.
• This role requires 10% of traveling.

 

Preferred qualifications, capabilities, and skills:

• Hearsay knowledge
• Knowledge of the Adobe Creative Suite for content creation and design

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.

Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients—including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.