Control Manager - Associate

JPMorgan Chase & Co.
Chicago, IL

Job Description

Join J.P. Morgan’s Commercial & Investment Bank (CIB), a global leader in Global Banking, Markets, Securities Services, and Payments. As a Control Manager, you will play a crucial role in managing operational, regulatory, and reputational risks. Are you a thoughtful and innovative leader ready to make an impact? Bring your existing skills, master new ones, and become part of a diverse community of Control Management professionals.


As a Control Manager within CIB Finance, you will be part of a team that has keen focus on identifying risks and assisting in the development of risk mitigation strategies. You will monitor risks through KPIs and other early warning tools, engaging with cross-disciplinary teams to build creative solutions and advance the control agenda.

Job responsibilities

  • Support the Commercial and Investment Bank Finance and Business Management Securities Services Control function.
  • Participate in delivering the monthly control governance materials to Product Controllers within Securities Services.
  • Manage the control populations and deliverables involving the firm’s enterprise control management system.
  • Champion compliance with firm standards and requirements.
  • Prioritize and manage deliverables with urgency and efficiency.
  • Identify, escalate, and analyze operational errors for risk assessment.
  • Manage Issue Management protocol and understand Product/Service Change Management and New Business Initiative Approval processes.
  • Collaborate with our global teams to provide assistance and feedback on best practices.

Required Qualifications, Capabilities, and Skills:

  • 5+ years of Control Management, Finance, Audit, or Operational risk experience.
  • Exceptional communication skills (both verbal and written).
  • Ability to work independently and search for proactive solutions.
  • A technology-forward mentality.
  • Effective listener with an ability to ‘Negotiate to Yes’ during contentious moments.
  • High level of Emotional Intelligence (EQ).
  • Continuous demonstration of intellectual curiosity, leading to improvement and learning opportunities for the team.
  • Thorough understanding of risk dimensioning, Inherent and Residual risks markers, and risk mitigation strategies.
  • Familiarity with the structure and purpose of the three lines of defense.
  • Excellent multitasking and prioritization abilities.
  • Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).

Preferred Qualifications, Capabilities, and Skills:

  • Bachelor’s degree, with concentration in Business (Finance/Accounting or related field preferred).
  • Experience with risk management frameworks.
  • Knowledge of audit engagement.
  • Project management skills.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Posted 2025-07-30

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