Computer Support Associate I
Job Responsibilities:
- Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix. TYPICAL EXAMPLES: imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.
- Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.
- Responsible for effective e-mail communications and ability to create and maintain basic documents/records: TYPICAL EXAMPLES: --contact lists --process logs --problem incidence reports --customer information updates – exterior ship orders --inventory, maintenance, or other service records--handling standard facilities administration requests
- Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.
- Maintains equipment, supplies, data supporting processes or operations. Typical examples include scheduling routine equipment maintenance, ordering supplies, monitoring inventory, updating data records, and interacting with suppliers.
- Applies some technical knowledge in the support of processes or operations TYPICAL EXAMPLES: --understanding basic printer operations to replace toner and pickup rollers, performing trouble shooting by following KB article to resolve end user tickets.
Skills:
- Knowledge of computing and networking concepts and fundamentals
- Experience with AV/Conference Room support is required
- Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
- Knowledge with agile methodology
- Knowledge of computer security policies and a general overall knowledge of computer security concepts.
- 1 year or more IT experience preferred, but recent college graduates will be considered
Education/Experience:
- Highschool or bachelors ;
Recommended Jobs
Postdoctoral Research Scholar - General Particle Theory
The Particle Theory Group in the High Energy Physics Division at Argonne National Laboratory invites applications for one or more Postdoctoral Research Associate positions in theoretical particle ph…
Account Executive, LE, GTS
Description About this role: The Account Executive is a field sales role responsible for client retention and growth. Account Executives build trust-based relationships with C-Level Executives and t…
Senior Data Engineer
Senior Data Engineer JOB-10045560 Anticipated Start Date 1/12/2026 Location Houston, TX Type of Employment Contract Hire Employer Info Our client is an Am…
Commercial Loan Processor - To $70K - Chicago, IL - Job # 2672
Commercial Loan Processor – To $70K – Chicago, IL – Job # 2672 Who We Are The Symicor Group is a boutique talent acquisition firm based in Lincolnshire, IL & Rockport, TX. Our nationally unique valu…
Mid Level Analytical Chemist
Mid Level Analytical Chemist JOB-10045574 Anticipated Start Date January 19 ,2026 Location Chesterfield , MO Type of Employment Contract Employer …
Gastroenterologist
Job Title: Gastroenterologist Location: Peoria & Pekin, Illinois Compensation: $700,000 – $705,000 annually + full benefits Position Overview: We are seeking a BE/BC Gastroenterologist…
Adventure Awaits: Join Urbana's Vital ER Team!
Registered Nurse - Emergency Room - Travel - (ER RN) Join the vibrant ER team in Urbana, where adventure and career growth await! This travel nursing role offers an exciting opportunity to provide cr…
Driver
Tower WAV is ONE OF THE BEST EMPLOYERS in the Skokie Area The Tower Group has been operating dedicated wheelchair accessible vehicles since May 2019. We work to provide the best possible service t…
Staff/Senior Data Scientist, Genomics Algos
We are seeking a highly skilled and innovative Senior Data Scientist to join our Data Science research and development team. Your work will contribute to improving patient care, optimizing clinical p…
Oral Surgeon
Job Title: Oral Surgeon Department: Clinical Reports to: Chief of Specialty FLSA Status: Exempt Company Overview ProSmile is one of the fastest-growing dental organizations, with a…