General Manager

Overview

Smoothie King Seeks Experienced Manager – Drive-Thru Expertise Required!

We're inviting highly qualified managers to lead our Smoothie King locations with drive-thru operations!

Requirements

• Previous experience running drive-thru restaurant operations
• Proven track record of success in managing high-volume locations
• Excellent leadership and customer service skills

Responsibilities

• Oversee daily operations, inventory, and staff management
• Drive sales growth and customer satisfaction
• Ensure compliance with company standards and policies
• Enthusiastically hire, develop, and lead the team at your store to provide a great guest experience and fulfill our mission to inspire people to live a healthy and active lifestyle
• Use operational tools such as Profit and Loss Statement, Daily Business Review, Cash & Deposit Log, and Data Central scheduling and inventory management tools to achieve operational excellence
• Maintain relationships with suppliers (inventory management, shipments, etc.)
• Review store environment and Key Performance Indicators (KPIs) to identify problems, concerns, and opportunities for improvement and adjust accordingly
• Manage cash activities for the store (daily deposits, etc.)
• Ensure compliance with food safety guidelines in your store at all times; ensure all Team Members are in compliance as well
• Own and promote brand standards in alignment with company vision
• Ensure store appearance and cleanliness are upheld and consistent with Smoothie King brand standards
• Drive implementation of company programs through action planning and inspiring team to meet operational standards
• Develop local store marketing plans to support brand initiatives, including initiating community outreach through marketing and special events
• Recognize and reinforce individual and team accomplishments by using existing tools and programs as well as finding new, creative and effective methods of recognition

Qualifications

• High school diploma required. Associate or bachelor’s degree in business, hospitality management, or similar field is preferred
• Minimum 2 years’ experience as a manager or supervisor of a team in a restaurant or similar type of retail customer service business
• Basic knowledge of Microsoft Word and Excel
• Exceptional interpersonal skills - you are energized by working with people
• Act with integrity, honesty, and knowledge that promotes our culture, values, and mission
• Act with a customer comes first attitude and connecting with the customer. Discover and respond to customer needs
• A bias towards actions - you do not hesitate to roll up your sleeves and do whatever it takes to get the job done
• Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays

Company Introduction

Smoothie King has grown to include over 1,100 units operating in 33 states, the Caymans, Trinidad, and the Republic of Korea.

What makes Smoothie King so successful? A genuine commitment to helping people live healthier lives through nutrition. It’s been more than 40 years since Steve invented the nutritious and delicious drink now known as a smoothie. In that time, Smoothie King has expanded its menu to include a wide selection of healthy snacks and high-quality nutritional products.

They’re not just good; they’re good for you.