Manager, Desktop Engineering

Chicago, IL

*Hybrid, 3 days onsite, 2 days remote*

*We are unable to sponsor as this is a permanent Full time role*

A prestigious company is looking for a Manager, Desktop Engineering. This role will lead & manage a team over risk/controls of Windows desktop operating systems, VDI desktop, VMware, O365, etc.

Responsibilities:

  • Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions
  • Establish strategic direction for desktop engineering initiatives aligned with organizational goals
  • Package application deployments for end-user computing solutions
  • Management of profile data technologies
  • Meet with Business, IT and Security Leaders to develop requirements and communicate changes to the environment
  • Automate processes in the end-user experience space
  • Lead, design, develop, enhance, debug, and implement software
  • Maintain and troubleshoot Office 365 environment
  • Remove barriers and obstacles from end-user technology to enable the business
  • Provide tactical and strategic input on the overall end-user experience
  • Provide on-call support according to assigned schedule
  • Document changes, policies, procedures and drawings
  • Lead projects of various sizes and schedules
  • Demonstrated vendor management experience, including vendor selection, contract negotiation, relationship management, and performance evaluation
  • Supervise all direct reports and provide overall direction to the team

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology or a related field or equivalent experience
  • Minimum 3 years of experience in desktop engineering or end-user computing roles
  • Minimum 2 years of experience in people management roles
  • Experience supporting Windows desktop operating system environments
  • Experience deploying applications across enterprise desktop workstations using modern tools
  • Experience with a Scripting language
  • Minimum of 3+ years of experience with VDI management solutions
  • Minimum of 3+ years of experience with O365
  • Desktop Application Troubleshooting
  • Experience operating in a DevOps culture
  • Experience with delivering VDI environment leveraging VMware Horizon and instant clone desktops
Posted 2025-07-29

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