Manager, Desktop Engineering
*Hybrid, 3 days onsite, 2 days remote*
*We are unable to sponsor as this is a permanent Full time role*
A prestigious company is looking for a Manager, Desktop Engineering. This role will lead & manage a team over risk/controls of Windows desktop operating systems, VDI desktop, VMware, O365, etc.
Responsibilities:
- Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions
- Establish strategic direction for desktop engineering initiatives aligned with organizational goals
- Package application deployments for end-user computing solutions
- Management of profile data technologies
- Meet with Business, IT and Security Leaders to develop requirements and communicate changes to the environment
- Automate processes in the end-user experience space
- Lead, design, develop, enhance, debug, and implement software
- Maintain and troubleshoot Office 365 environment
- Remove barriers and obstacles from end-user technology to enable the business
- Provide tactical and strategic input on the overall end-user experience
- Provide on-call support according to assigned schedule
- Document changes, policies, procedures and drawings
- Lead projects of various sizes and schedules
- Demonstrated vendor management experience, including vendor selection, contract negotiation, relationship management, and performance evaluation
- Supervise all direct reports and provide overall direction to the team
Qualifications:
- Bachelor's degree in Computer Science, Information Technology or a related field or equivalent experience
- Minimum 3 years of experience in desktop engineering or end-user computing roles
- Minimum 2 years of experience in people management roles
- Experience supporting Windows desktop operating system environments
- Experience deploying applications across enterprise desktop workstations using modern tools
- Experience with a Scripting language
- Minimum of 3+ years of experience with VDI management solutions
- Minimum of 3+ years of experience with O365
- Desktop Application Troubleshooting
- Experience operating in a DevOps culture
- Experience with delivering VDI environment leveraging VMware Horizon and instant clone desktops
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