Internship Coordinator

Agency Overview:
Commonpoint is a multifaceted community center dedicated to sustaining and enhancing the quality of individual, family and communal life throughout New York City, offering services to people of all ages, ability levels, stages of life and backgrounds. They strive to meet the evolving needs of their community of over 100,000 members ranging from providing in-school and after-school programs, professional and career development, assistance with food insecurity, legal services, financial counseling, mental health services, senior classes, dementia care programs, and tax preparation assistance to name a few. Commonpoint has grown tremendously in the last five years and now has a mission-driven staff of 3,000 and over 80 sites in the five boroughs.

Program Overview:
The Internship Coordinator for the Opportunity Youth–WIOA Train & Earn contract is responsible for developing internship worksites, securing employment placements for program participants, and ensuring compliance with all workforce development requirements. This role reports directly to the Director of Opportunity Youth and works under the guidance of the Director of Train & Earn and the Senior Director of Opportunity Youth.

The goal of the Opportunity Youth Programs at Commonpoint is to provide career pathways for disconnected youth through a continuum of services. These include training classes, work readiness instruction, college and career exploration, paid work experiences, occupational training, and industry credential attainment. The programs support youth at all educational levels, offering multiple on-ramps to meaningful employment and education through three core components, each supported by case management and wrap-around services.

Responsibilities:
The Internship Coordinator will:

• Develop and maintain strong partnerships with employers to create meaningful internship and employment opportunities.
• Promote the Train & Earn program to potential internship partners via outreach, site visits, and presentations.
• Manage a caseload of approximately 2530 participants per cohort throughout the fiscal year.
• Conduct vocational assessments to identify participants' skills, interests, and career goals.
• Provide vocational counseling and refer participants to relevant occupational training programs.
• Conduct weekly site visits to collect timesheets, monitor participant progress, and provide support to ensure a positive experience.
• Travel within Queens, Brooklyn, and the Bronx as needed to retrieve documentation (e.g., timesheets, evaluations).
• Support participants through all phases of the job search process, including resume writing, applications, interviews, and networking.
• Ensure successful internship placements and secure quarterly job placements aligned with each participant's training and career goals.
• Meet monthly retention and placement benchmarks as outlined by program funders.
• Offer ongoing coaching and support to youth and adults with limited work experience or educational attainment.
• Collaborate with case managers to help participants build workplace readiness, communication, and interpersonal skills.
• Advocate for participants by liaising with internal staff and external employers, and developing job leads aligned with participants' interests and skills.
• Maintain accurate and timely data records, including weekly tracking logs, client/employer databases, and quarterly retention reports.
• Enter all required data into funder databases (e.g., PTS, YEPS, Salesforce) by established deadlines.
• Attend staff meetings, training, and team collaborations as required.
• Work collaboratively with the Opportunity Youth team to provide referrals and creative support to help participants achieve their educational and employment goals.

Qualifications:

• High school diploma or equivalent required; bachelor's degree preferred.
• Minimum of 3 years of experience in workforce development, recruiting, or social services, ideally working with opportunity youth.
• Strong cultural sensitivity and ability to work with diverse populations, including immigrants, English language learners, and individuals facing barriers to employment.
• Proven ability to work in a results-driven environment and meet monthly performance targets.
• Excellent written and verbal communication skills; experience conducting group training or one-on-one coaching sessions preferred.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Sheets, Docs, Slides); strong computer and document navigation skills.
• Experience with DYCD Workforce contracts and portals (PTS, YEPS, Salesforce) is highly preferred.

Additional Information:

• Schedule: Monday-Friday, 8:00 AM4:00 PM or 9:00 AM5:00 PM (Occasional evenings and weekends as needed).
• This is an in-person position based at the Jack and Shirley Silver Hub in Queens.
• Required to travel within Queens, Brooklyn, and the Bronx.
• Salary: $55,000 annually.

To Apply:
Please email a cover letter and resume to:
Veronica Pineros – [email protected]
Chenyl Agbu – [email protected]

Commonpoint reserves the right to revise or change job duties and responsibilities as the need arises.

Commonpoint is an equal opportunity employers/programs. Auxiliary aids and services are available upon request to individuals with disabilities.