Senior HR Partner Representative (Hybrid)

United Airlines
Chicago, IL

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.


Come join us to create what’s next. Let’s define tomorrow, together.

Description

Minimum qualifications:

  • 2+ years of experience as a HR Generalist, HR Business Partner, or relevant HR work experience
  • Up to 20% travel
  • Strong understanding of core HR
  • Ability to build trusted relationships and collaborate effectively across HR teams and with Inflight & Flight Ops partners
  • Excellent organizational skills
  • Ability to prioritize tasks effectively, managing multiple deadlines and stakeholders while maintaining accuracy and quality
  • Experience analyzing and interpreting HR data to produce accurate reports, uncover trends, and support informed decision-making
  • Legal compliance experience
  • Experience influencing business decisions
  • Proficient in Microsoft Excel and PowerPoint
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is a crucial function of the position

Preferred qualifications:

  • SHRM-CP or equivalent certifications
  • Aviation/Airline industry experience

Qualifications

About the job:

The Sr. HR Partner Representative is an entry level HR business partner position who has HR ownership of a smaller client group supporting them with day-to-day traditional HR activities. This role will partner with their HR and business leadership to build business acumen and implement HR programs. This role also provides pivotal support to the HR Business Partners (Field or Corporate) by partnering with them in aligning HR strategy with the business needs and goals. This role combines traditional HR business partnering with specialized process ownership and case management responsibilities.

Core accountabilities / key responsibilities:

  • Provide day to day HR support including leadership coaching, policy guidance and interpretation, and driving resolution to inquiries in assigned client groups, demonstrating the ability to handle multiple tasks with minimal supervision
  • Manage and resolve employee relations issues. May support or conduct formal company investigations.
  • Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
  • Handles HR escalation cases, serving as the central point of contact for complex or sensitive matters. Ensure consistent, timely, and compliant resolution of escalated issues
  • Track, document, and analyze escalation trends to identify patterns and improvement opportunities. Continuously improve processes through documentation, training materials, and best practice sharing
  • Develop and maintain response templates and standard operating procedures (SOPs) for common escalation scenarios
The base pay range for this role is $81,795.00 to $106,602.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.


You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.


United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact [email protected] to request accommodation.
Posted 2026-02-15

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