Retail Sales Associate

My Wireless
Wood Dale, IL

Retail Sales Associate

My Wireless, an AT&T Authorized National Retailer, is currently looking for driven, dynamic, and coachable individuals to join our growing retail team as a Retail Sales Associate. As an My Wireless Retail Sales Associate, you will help provide the best customer experience and technology solutions from a variety of AT&T products and services offered by My Wireless.

Why Join My Wireless as a Retail Sales Associate? Check out these benefits and perks:

  • Strong Base Pay and a commission and bonus schedule that rewards you for your hard work, dedication, and commitment to excellence
  • Ongoing paid training
  • Exciting career paths and growth potential
  • Uncapped commission program when meeting or exceeding sales goals
  • Medical, Dental and Vision coverage
  • Life Insurance
  • 401(K) Retirement Program
  • Paid Vacation Time
  • Company-paid memberships for Headspace for mental wellness and FinPath for financial wellness
  • Total Pet Plan and Pet Insurance
  • Employee Assistance Program
  • Discounts off our latest devices and AT&T service plans
  • Welcome kit of fun gear to get you started that include 2 AT&T work shirts and personal protective equipment
  • Exclusive sales contests and incentives for hitting key AT&T initiatives

As a My Wireless Retail Sales Associate, your day to day will include engaging with My Wireless customers, educating them on available AT&T products and services, and guiding your customer through the buying process. As you learn and succeed, you'll be eligible for new opportunities and financial rewards. Every day, you'll work in an energetic environment with customers and colleagues that appreciate your dedication and commitment. As a My Wireless Retail Sales Associate, you will be expected to:

  • Meet and exceed personal performance goals and AT&T standards of performance
  • Help customers make buying decisions by delivering outstanding customer service
  • Training and developing your skills to become a top My Wireless Retail Sales Associate, which leads to opportunities on our management team
  • Maintain a fun, clean and exciting work environment for customers and team members
  • Work as a team member so together you exceed person and team goals
  • Participate in marketing activities designed to maximize your selling opportunities each day

My Wireless is a fast growing AT&T Authorized National Retailer, with more than 240 locations throughout the US and Puerto Rico. At My Wireless, our mission is to inspire team members through journeys that instill knowledge, habits, and skills to connect with our customers to realize goals and aspirations, one milestone at a time.

My Wireless is an equal opportunity employer and does not discriminate against current and prospective employees based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age for individuals over forty years of age, military and veteran status, sexual orientation, or any other basis protected by applicable federal, state, and local laws.

Qualifications

My Wireless requires the following Qualifications to be considered for the role of a My Wireless Retail Sales Associate:

  • Experience in retail or customer-facing sales environment (Required)
  • Ability to work flexible hours including evenings, weekends, and holidays (Required)
  • Highly effective communication and interpersonal skills (Required)
  • Bilingual (Preferred but may not be required depending on location)
  • Experience prospecting through outbound calls. (Preferred)
  • Must be at minimum 18 years of age, legally able to be employed in the US and have a High School diploma or equivalent. (Required)

Physical Demands of this position:

The physical demands described here are representative of those that must be met by an employee with or without reasonable accommodation to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the duties of this job, most of the time is spent standing and walking around, moving about for prolonged periods of time, and occasionally lifting and moving objects of up to 10 pounds. The employee is frequently required to reach with hands and arms. Other movements may include climbing ladders, balancing on ladders, stooping, kneeling, crouching, and fine handling of display materials and merchandise. Dexterity is required. Specific vision abilities required by this job include being able to work with small parts in mobile phones and being able to look at a computer screen for prolonged periods of time. These requirements can be met by the individual's use of eyeglasses or contacts.

Posted 2026-03-09

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