Continuous Improvement Manager

Cushman & Wakefield
Chicago, IL

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Job Title

Continuous Improvement Manager

Job Description Summary

The Continuous Improvement Manager will drive operational excellence through continuous improvement program initiatives and deployments. The CI Manager will utilize business transformation strategies and experiences in leading the organization through the lean transformation journey. The Manager must have the capability to coach Senior Manager and Director levels on Lean transformation with a passionate approach to results. The CI Manager will plan, organize, and implement established Americas Advisory Continuous Improvement methods, practices, and tools for more efficient and effective processes. The CI Manager will take a hands-on, collaborative, action-oriented approach to build support for change and transformation while leading, training, developing, motivating, and coaching the team in the development of an improvement culture.

Job Description

What You'll Do As a Continuous Improvement Manager:

  • Leads and drives business transformation and change initiatives to create and sustain world-class, visually managed processes for instantaneous recognition of wastes.
  • Implements CI/Lean methods to drive improvement in alignment with strategic goals and objectives.
  • Facilitates and/or conducts continuous improvement training programs, Kaizen events, and other lean initiatives. Assesses, coaches, and provides constructive feedback to teams to strengthen competencies.
  • Serves as a change facilitator, develops, and collaborates with business leaders and influences leadership in the transformation to and in support of a continuous improvement culture.
  • Develops and manages multiple processes, long and short-term, sustainable, improvement related visual action plans as well as assigned key projects.
  • Monitors existing and new processes for improvement opportunities in cost productivity through problem solving methodology and takes appropriate follow-up action.
  • Tracks, measures, and reports progress on improvements using standard, established KPI's.
  • Assists in the preparation of budgets, schedules, and other financial reports regarding the impact of improvements, waste reduction, and achieving ROI, as indicated by lean accounting principles.
  • Organizes and facilitates the Americas CI Steering Committee.
  • Maintains professional and technical knowledge through benchmarking world-class improvement organizations and delivering improvement related training.
  • Hires, trains, develops, coaches, and provides team member guidance and supervision in the event of having direct report(s).

The Experience, Skills, And Abilities Needed

  • Bachelor's Degree
  • 4-6 years of demonstrated, qualified lean experience in a leadership role.
  • Knowledge and demonstrated understanding of a variety of lean tools such as: Process Flow Mapping, Value Stream Mapping, Process Problem Solving, Built In Quality, Just In Time, Kaizen/Continuous Improvement, and Lean ROI.
  • Lean certification from a recognized independent technical organization.
  • Experience in working within a matrix environment reporting to Continuous Improvement organization and taking direction from Key Stakeholders.
  • Knowledge and use of Improvement tools, data analysis, and project management tools.
  • Must have strong ability to influence team members to shift to continuous improvement methods.
  • Excellent interpersonal, oral, and written communication skills.
  • Ability to lead and develop team members.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $ 110,500.00 - $130,000.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected] . Please refer to the job title and job location when you contact us.

INCO: "Cushman & Wakefield"

If you have questions about this posting, please contact [email protected]
Posted 2026-02-21

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