Patient Care Navigator - Gynecology Clinic

Job Description

Job Description

Patient Navigator | Women's Health / OB-GYN

Private Women's Health Practice| Homewood, IL | Full-Time | Hybrid | Up to $25/hour

Are you passionate about helping patients navigate their healthcare journey? Do you thrive in a fast-paced clinical environment where organization, compassion, and follow-through make a real difference?

We are seeking a Patient Navigator to join our growing private OB-GYN practice. In this role, you'll serve as the primary point of contact for patients, ensuring they receive timely, coordinated care from diagnosis through treatment and follow-up.

If you enjoy building relationships with patients, coordinating care, and making sure nothing falls through the cracks, we'd love to meet you.

Schedule & Compensation

• Full-Time
• Hybrid Schedule
• 4 days in the office
• 1 remote workday each week
• Up to $25.00 per hour

What You'll Do

As our Patient Navigator, you'll play a vital role in delivering exceptional patient care by:

• Coordinate patient care between providers, specialists, hospitals, imaging centers, and laboratories
• Schedule follow-up appointments, referrals, procedures, diagnostic testing, and surgeries
• Monitor care plans from start to finish, ensuring every patient receives timely follow-up
• Track laboratory, pathology, and imaging results and communicate them promptly to providers and patients
• Educate patients about diagnoses, medications, treatment plans, surgical preparation, and recovery
• Identify and resolve barriers to care such as scheduling conflicts, transportation challenges, insurance issues, or financial concerns
• Conduct outreach to patients who miss appointments or delay recommended treatment
• Coordinate surgical scheduling, authorizations, and pre-operative clearances
• Perform post-operative follow-up and monitor patient recovery
• Maintain accurate documentation within the electronic medical record (EMR)
• Escalate urgent clinical concerns to providers when appropriate

What We're Looking For

Required Qualifications

• Medical Assistant certification or equivalent hands-on healthcare experience
• Minimum of 2 years of experience in one or more of the following:
• Patient Navigation
• Care Coordination
• Case Management
• Women's Health
• OB-GYN
• Medical Office or Clinical Practice
• Experience using Electronic Medical Records (EMR)
• Excellent communication and patient education skills
• Strong organizational skills with the ability to manage multiple priorities
• Detail-oriented with exceptional follow-through

Success in This Role

Successful candidates consistently:

• Ensure abnormal test results are addressed within 48 hours
• Close care gaps through proactive patient follow-up
• Coordinate referrals and surgeries without delays
• Improve patient satisfaction through excellent communication
• Help reduce missed appointments and incomplete treatment plans
• Build trusting relationships with patients while supporting physicians and clinical staff

Why You'll Love Working Here

• Hybrid work schedule
• Supportive private practice environment
• Opportunity to make a meaningful impact on women's healthcare
• Collaborative clinical team
• Stable full-time position with growth opportunities

We're hiring immediately and actively reviewing applications. If you have experience coordinating patient care in a healthcare setting, apply today.

Don't wait—interviews are already underway, and this position may be filled before the posting closes. Apply now to be considered.