Managing Barista

Job Description

Job Description

• June's is seeking a coffee professional as our front-of-house floor manager + head of coffee operations. This individual will facilitate daily service and lead our talented team of baristas/bartenders ✨

  THE WHAT// Responsibilities include:

• Managing FOH staff including delegating tasks, running time (breaks + early dismissals), empowering shift leads, giving feedback, facilitating training with shift leads + hiring.

• Handling customer requests/complaints (escalating to owners as necessary)

• Cash management + Overseeing inventory of FOH goods (paper, coffee, tea, ready to drink options, alcohol)

• Creating, delegating + executing prep lists (syrups, overnight oats, etc.)

• Facilitating onsite events: partnering with Chef/Manager + Owners to ensure onsite events are successful + well-managed

• Delivery of service alongside the team (FOH focus - must have experience as a barista)

• Customer care - greeting + engaging with customers, placing food + drink orders, assisting with customer service requests and answering questions.

• Barista duties - preparing drinks from our espresso bar plus coffee, juices and alcoholic beverages.

• Cashier duties - placing orders via Square, managing an accurate cash box, issuing gift cards, overseeing merchandise area.

• 
  THE WHO + HOW// The ideal candidate:

• Must have daytime + weekend availability

• Facilitates service in an intuitive, calm + communicative way. Stays cool under pressure + can effectively lead their team through ambiguous + stressful situations.
  

• Upbeat, kind + personable: We pride ourselves on excellent customer service and setting a good vibe for our guests + teammates. We empower + uplift each other and our community. We expect this person to model positive, respectful, inclusive hospitality + leadership behaviors that enable the June’s vibe.

• Highly communicative: you’ll serve as a conduit of information between owners, Chef/Manager, FOH staff + customers.

• Collaborative + open to feedback (giving + receiving): delivering regular feedback to FOH staff (positive + constructive), requesting feedback and regularly checking in with your team + peers, facilitating semi-annual performance reviews and being open to collaborating across the house + with owners.

• Accountable for your behaviors, responsibility areas and staff.

• We believe in taking care of each other and our community, and the ideal candidate will strike the balance between holding their team accountable + caring for people all while delivering excellent customer service and enabling business success.

• 
  Experience/Knowledge:

• 2+ years of experience in food and beverage management, preferably in high-volume environments.

• Must be an experienced barista.

• Compliant with all required health department and safety certifications, including currently valid ServSafe Food Handler/Manager certification + Alcohol Handler certification.

• Experience using Square POS is a bonus!

• This position requires proficiency in daily restaurant operations including: staff training and performance standards, consistent menu execution, efficient use of products and resources, maintaining clean and safe work and public spaces, and other responsibilities as assigned.

• Free continuing education available with our partners at Blueprint Coffee ☕️