Residential Supervisor
- Provides comprehensive oversight for two or more 24-hour or intermittent community residential sites. Includes on-call responsibilities, at least two late-night shifts per week, and one weekend per month.
- Supervises up to two or more full-time Independent Living Coaches (ILCs) per site.
- Reviews ILC applications and conducts interviews; makes recommendations for hiring, onboarding, promotion, termination, and evaluation.
- Assigns and manages staff schedules and rotations.
- Conducts quality onboarding and training, including OJTs and Quest.
- Provides direct coaching, support, and leadership to ILC teams.
- Instructs ILCs on effective implementation of individualized programs and activities.
- Communicates updates, policies, and vital information through routine staff meetings; submits minutes to the Network Director.
- Maintains professional communication with families, staff, external agencies, and community partners.
- Participates actively in leadership initiatives, task forces, and organizational committees.
- Collaborates with team members to improve programs and suggest innovations.
- Ensures a clean, safe home environment; completes safety checklists and initiates maintenance requests as needed.
- Assists in developing the home’s budget and recommends cost-saving techniques related to household purchases.
- Conducts regular home and environmental inspections and initiates repairs.
- Oversees and monitors electronic and paper documentation systems.
- Supports individuals in achieving outcomes identified in person-centered plans.
- Implements written strategies and behavior support plans.
- Encourages and facilitates individual and group community engagement.
- Promotes and strengthens natural support networks.
- Communicates medical concerns to the Network Director and Nurse; ensures implementation of medical and dietary plans.
- Oversees medication administration and compliance across all assigned homes.
- Collaborates with day service and employment staff to promote individual growth.
- Monitors individual physical and emotional wellbeing and respects personal preferences.
- Provides or arranges transportation for individuals to appointments, work, and recreational activities.
- Ensures staff compliance with all required training (e.g., medication administration, CPR, First Aid, Safety Care).
- Performs other duties as assigned.
- Strong decision-making and problem-solving abilities.
- Professional and tactful in dealing with others, including program participants, families, and external agencies.
- Ability to foster positive staff morale and maintain strong team relationships.
- Capable of planning, organizing, and implementing high-quality care programs.
- Effective in communicating procedures, policies, and expectations to diverse stakeholders.
- Willingness to seek and apply innovative methods to improve practices.
- Excellent oral and written communication skills.
- Strong interpersonal and leadership abilities.
- Self-motivated and able to work independently.
- Ability to lift over 40 pounds from floor to waist unassisted.
- Ability to push/pull up to 75 pounds.
- Ability to perform deep knee squats.
- Ability to push wheelchairs weighing 200 pounds or more.
- Must remain in a stationary position (standing/sitting) for extended periods.
- Must be able to drive and operate motor vehicles.
- Requires physical activity including balancing, stooping, crouching, crawling, kneeling, climbing stairs, reaching, grasping, and repetitive motions.
- High School diploma or GED and
- Valid Drivers License
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