Office Administrator
Position: Office Administrator We are looking for an office administrator to join our growing team! By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers! Key Responsibilities:
- Answer dealership phones
- Greet and receive prospects and customers
- Administrative Support: Maintain schedules, provide reports, manage document retention, and handle correspondence to ensure office efficiency.
- Support Department Managers: Foster a positive work environment that enables department managers to focus effectively on operational tasks.
- Customer Service: Provide exceptional customer assistance, promptly address queries and concerns with professionalism to enhance customer satisfaction.
- Review and Maintain Schedules: Ensure effective scheduling and timely completion of tasks.
- Compliance: Ensure all deals comply with local, state, and federal guidelines.
- Professional Standards: Exemplify professional ethics, morals, and customer service standards.
- Collaboration: Work closely with the office team and department managers to achieve dealership goals.
- Excellent communication skills
- Outgoing and positive demeanor
- Attributes: Exceptional customer service and organizational skills, detail-oriented with multitasking abilities.
- Team Player: Ability to work independently and collaboratively within a team environment.
- Goal-Oriented: Strong desire to set and achieve goals.
- Communication: Excellent interpersonal and communication skills.
- Technical Skills: Proficient in Excel and other relevant software.
- Requirements: Valid in-state driver’s license, High School diploma or equivalent work experience.
- Competitive compensation plan
- 401(k), health, dental, vision, and life insurance
- Paid vacation
- Employee vehicle purchase discount
- Positive work environment
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