Systems Programmer Analyst

About North Park

Founded in 1891, North Park University is a Christian university affiliated with the Evangelical Covenant Church of over 3,200 students from around the country and the world.

North Park University is located in the Albany Park neighborhood of Chicago, one of the most ethnically diverse zip codes in the United States. It is nine miles from downtown Chicago. The North Park campus has often been referred to as an oasis in the heart of the city – a place where students from urban, rural, and suburban backgrounds alike can call home. And all of this within the major metropolitan backdrop of Chicago: one of the world’s largest and most diversified economies, renowned for its museums and music, and voted best large city in the U.S. for four years in a row by Condé Nast Traveler.

Mission

The mission of North Park University is to prepare students for lives of significance and service through education in the liberal arts, professional studies, and theology.

Vision

Building on our core institutional identity—Christian, city-centered, intercultural—our vision is to create a university of uncommon character and enduring excellence, where faith, learning, and service meet.

Position Summary

The Systems Programmer Analyst is responsible for supporting administrative systems by providing technical support, training, and guidance to departments and end-users, as well as performing system administration, configuration, and programming tasks. The Systems Programmer Analyst’s primary responsibility is to support North Park’s use of Microsoft 365. This position reports to the Director of Enterprise Applications.

Responsibilities

• Provide technical and functional administration for Microsoft 365 (M365) applications, including but not limited to Outlook, Teams, OneDrive, SharePoint, Bookings, and Power Apps.
• Maintain currency on M365 roadmaps and upcoming changes, communicating about them with IT and other personnel as necessary, and coordinating their implementation in the tenant.
• Implement and maintain M365 applications used for single sign-on (SSO) and other integrations.
• Serve as a member of IT’s security operations (SECOPS) team, which includes the IT Security Analyst, CIO, and Deputy CIO.
• Help to manage North Park’s SSL certificates ensuring timely renewals and upgrades.
• Assist with administration of on-prem servers and information infrastructure.

• Bachelor’s degree in analytical discipline, preferably IT, Business Analytics or similar.
• Strong technical and analytical abilities.
• Ability to work effectively and productively from a remote location as needed.
• Familiarity with M365 and Azure Active Directory.
• Communication and problem-solving skills.
• Self-driven and able to learn with or without formal training.
• Demonstrated aptitude and interest in information systems design and programming/scripting, especially with PowerShell.
• Ability to communicate effectively with both technical and non-technical personnel.
• Ability to follow verbal and written instructions and work with minimal supervision.
• Willingness to occasionally work off-hours to maintain availability of critical systems.
• High speed internet connectivity at home.
• Committed to and an articulate supporter of the university’s mission, identity, and Christian faith commitment.
• Personal commitment to North Park’s mission of Christian higher education.

• Medical Insurance
• Dental Insurance
• Prescription Plan
• Flexible Spending Account
• Commuter Benefit
• Life Insurance
• Disability Insurance
• Retirement Plan
• Tuition Remission
• Helwig Recreation Center