Principal Business Program Administrator

Who We Are: We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?Primary Purpose:

This role is the primary owner and administrator of ComEd’s CASCADE Utility Asset Management platform. Ensure system integrity, regulatory compliance, and operational excellence across all Cascade environments (DEV, TEST, PROD). Lead upgrades, integrations, and configuration management, while driving data governance and user access controls. Partner with IT, Transmission & Substation, vendors, and regulatory teams to maintain compliance and support reliability initiatives. Function as a change agent by managing training and communication for end users and Cascade Administrators during upgrades and new feature rollouts. This position will maintain an on-going interface with various Exelon organizations in areas such as the execution of business processes, strategic initiatives, and management model implementation. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.

Primary Duties:

• Direct development and lead teams on strategic business initiatives, projects, and programs. Lead requirements analysis, performance measurement, and/or quality assurance. Manage scope, schedule, and budget for strategic high profile, complex organizational projects and programs. (20%)
• Manage and report on process/project/initiative assignments. Develop performance indicators and tracking mechanisms to monitor and report results. Oversee, prepare, review, and analyze reports and controls for strategic projects and initiatives. (20%)
• Develop work plans to implement corrective actions that are identified as a result of performance assessment. (10%)
• Oversee the establishment of business plans and objectives across multiple areas / departments. Lead stakeholders in the development of business cases and prioritization of deliverables. (20%)
• Lead change management activities for projects, programs, and initiatives. Develop and implement training of employees and external personnel for new processes and procedures. Develop and implement effective business readiness procedures. (10%)
• Drive the integration of best practices within the organization. Investigate best practices through benchmarking, and develop and execute work plans to support the integration of the functions and best practices identified. Maintain on-going interface with various Exelon organizations regarding the execution of business processes, strategic initiatives, and management model. (20%)

Job Scope:

• This is an individual contributor position that works independently with little or no supervision. The position requires integration of business knowledge and functional priorities to address complex problems and non-standard situations. The position regularly mentors less experienced colleagues.

• Direct Reports = 0
• Indirect MAST = 0
• Indirect Craft = 0
• Direct impact on budget is substantial This position has a direct impact on the Company's performance regarding several key indicators operational costs, System Average Interruption Frequency Index (SAIFI), Customer Average Interruption Duration Index (CAIDI) and Customer Satisfaction by managing scope, budget and schedule to within approved parameters, and providing structured and detailed reports to the appropriate Management team. Drives the development of strategic and reliability projects/programs/initiatives to ensure complete and successful implementation. Develops and tracks key milestones. Cost of failure would have a significant impact on Exelon reliability and financial goals.

• This position is also key to maintaining the company's image and good standing with customers, regulators, and shareholders in regard to developing coordinating, and implementing high value strategic projects/programs/initiatives that have a direct link to either customer experience, reliability, or the bottom line results of the organization.

• System Lifecycle Management : Own Cascade platform lifecycle, including upgrades, regression testing, and configuration changes.
• Team Leadership: Function as the Cascade Owner, guiding data strategy, ensuring team members are trained, and mentoring new Asset Management personnel on the platform.
• Integration Oversight : Manage integration with Passport and other enterprise systems, ensuring accurate PM work order flow and compliance with Oracle staging tables.
• Compliance & Data Integrity : Maintain Cascade data quality for FAC-008, ICC, NATF, and other regulatory reporting requirements.
• Security Administration : Oversee user roles, entitlement changes, and access control across Cascade environments.
• Change Management : Develop and execute training and communication plans for end users during system changes.
• Cross-Functional Leadership : Collaborate with Engineering, Operations, IT, and regulatory teams to align system enhancements with business objectives.
• Emergency Support : Provide extended coverage during storms or energy delivery emergencies.
• Contacts : Regular interaction with Engineering, T&S Operations, IT, Vendors, Regional Operations, Transmission Operations, and Regulatory, as well as external organizations (Vendors, Technical Committees, other utilities).

Minimum Qualifications:

• Bachelor's Degree in a business or S.T.E.M. field with a minimum of 7-10 years relevant experience.
• Advanced knowledge and understanding of applicable standards, methods, processes and practices, business fundamentals, and performance metrics in the specific functional area supported by this position (e.g., electric or gas operations, customer service, transmission and substation, distribution system operations, regulatory and external affairs).
• Advanced proficiency in standard software applications (e.g., Microsoft Project, Visio, Excel, & PowerPoint), and relevant specialized business applications (e.g., project portfolio management, requirements/test management, CIS/CRM, customer self-service, telephony, EPS, EAM, work management, & outage management) to support business needs.
• Demonstrated business acumen and ability to create value with advanced problem solving, financial/analytical, performance management, negotiation, and conflict management skills.
• Demonstrated ability to lead a cross-functional team. Demonstrated ability to build consensus, establish trust, meet critical deadlines, communicate effectively, and foster culture change.
• Customer driven with demonstrated excellent written and oral communication skills and ability to interact with people of all levels.
• Demonstrated ability to develop and implement process enhancements and efficiencies including new technology
• In lieu of degree, 9-12 years of relevant experience.

Preferred Qualifications:

• Deep knowledge of Cascade v4.x functionality and interfaces.
• Experience with utility asset management systems and compliance frameworks.
• Strong leadership and project management skills.
• Ability to collaborate across IT, engineering, and regulatory teams.
• Proficiency in Cascade TOA4 interface and transformer oil analysis workflows.
• Strong understanding of Oracle staging tables and code block validation for PM work orders.
• Advanced knowledge of the practices, procedures, and principles of project management. Ability to analyze complex business processes and systems, interpret and recommend alternative courses of action, and implement intervention strategies to attain performance targets.
• Expert analytical skills for project evaluation including analysis of complex projects with economic, financial, risk and decision analysis. Proficient in business case development and ability to effectively present business cases to business unit leadership.

Benefits:

• Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $114,400.00/Yr. – $157,300.00/Yr.
• Annual Bonus for eligible positions: 20%
• 401(k) match and annual company contribution
• Medical, dental and vision insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
• Employee Assistance Program and resources for mental and emotional support
• Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
• Referral bonus program
• And much more

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.