eCommerce Product Owner

Kforce has a client that is seeking an eCommerce Product Owner onsite local to the Chicagoland, IL area. Product Owner - Digital Commerce: We are seeking a Product Owner to lead the strategy, roadmap, and delivery of a digital commerce platform supporting parts and product sales. This role partners with engineering, UX, operations, and business leaders to create intuitive purchasing experiences while driving revenue, operational efficiency, and customer satisfaction. Responsibilities:

• Define the product vision and maintain a prioritized roadmap aligned with business goals
• Gather customer feedback, analyze data, and identify opportunities for new features and enhancements
• Own the product backlog, write user stories and acceptance criteria, and support Agile delivery
• Collaborate with cross-functional teams to launch high-quality features and continuously improve the customer experience
• Drive improvements across search, catalog, pricing, checkout, fulfillment, and post-purchase workflows
• Define requirements for order management, returns, pricing models, promotions, inventory visibility, and payment processes
• Partner with technical teams on integrations with ERP, inventory, accounting, and procurement systems
• Monitor KPIs, product performance, and customer feedback to guide future enhancements
• Communicate roadmap priorities and product strategy to business and executive stakeholders
• 5+ years of Product Management or Product Owner experience
• Background delivering digital commerce solutions in either B2B or B2C environments
• Experience managing products from discovery through launch and ongoing optimization
• Strong understanding of commerce operations including pricing, order management, returns, and customer workflows
• Experience working within Agile/Scrum teams
• Ability to define KPIs, analyze product performance, and make data-driven decisions
• Excellent communication skills with both technical and business stakeholders

• Experience within automotive, heavy equipment, aftermarket parts, or industrial distribution
• Familiarity with commerce platforms such as Magento, Spryker, BigCommerce, or similar enterprise solutions
• Knowledge of ERP and Dealer Management Systems including SAP, CDK, Procede, Karmak, or comparable platforms
• Experience supporting enterprise procurement integrations such as EDI, PunchOut, Ariba, or Coupa
• Understanding of dealer networks, wholesale distribution, inventory replenishment, and OEM ordering processes
• Knowledge of pricing strategies, fulfillment, procurement, or wholesale commerce is a plus