Credit & Collection Specialist

SUMMARY

On a company wide basis, analyzes past due accounts to determine best method of collection and reduce accounts receivable levels.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Works with branch account managers and general managers to review and research past due and delinquent accounts.


• Review each account to determine factual background and document and procedural error that may have been made.


• Make recommendations on best possible method of collection up to referral to third party; draft letters and other correspondence to overdue accounts.


• Document all activity on all past due accounts; maintain supporting spreadsheets and other paper documentation as required.


• Run reports from the Accounting Software as required.

SUPERVISORY RESPONSIBILITIES

None.

EDUCATION and/or EXPERIENCE

Associate’s degree (A. A.) and one to two year’s related experience and/or training; or equivalent combination of education and experience. Must be proficient in the use of standard software packages, including Microsoft Excel, Word, as well as basic Windows knowledge and Database familiarity. Knowledge of Solomon Accounting Software is preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the work environment is usually moderate.